Here is a list of product releases and updates for March from companies that offer services to online merchants. There are updates on shipping, artificial intelligence, customer engagement tools, security and capital raises.
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Ecommerce Product Releases
ShipStation Mobile on tablets, with international address verification. ShipStation Mobile is now available as a free app for iOS tablets and is ready for international users in Canada, Australia, and the U.K. with metric weights supported. International ShipStation users can now ship orders from wherever they are. The app also utilizes international address verification. Up to this point, only U.S. addresses could be validated.
Snap goes public. Snap Inc, parent of messaging app Snapchat, launched its initial stock offering under the SNAP symbol on the Nasdaq. On its first trading day, the stock closed at $24.48, up $7.48 or 44 percent from its $17 offering price. More than 215 million shares changed hands. At the close, its market cap was over $28 billion, increasing its market value by over $9 billion.
Infinite Peripherals introduces InfineaIQ. Infinite Peripherals has introduced InfineaIQ, an enterprise-grade Mobile Peripheral Management software solution aimed at retail and logistics businesses. The InfineaIQ cloud-based platform was designed to enable the management of large, enterprise deployments of peripheral devices, delivering end-to-end visibility into supply and delivery processes. Using InfineaIQ, real-time insights and data analytics are reported from disparate connected devices to inform resourcing, inventory, sales and workflow decisions, saving businesses time and money, and improving customer service levels significantly.
RedPoint Global unveils new hub solution to solve the customer engagement gap. RedPoint Global, a provider of data management and customer engagement technology, has introduced the RedPoint Customer Engagement Hub solution, helping enterprises overcome the challenges caused by the gap between customer expectations and the actual experience brands deliver. The RedPoint Customer Engagement Hub enables brands to continuously connect with customers and deliver the brand across all touch points. RedPoint’s hub optimizes customer engagement by providing intelligent and timely orchestration of customer interactions underpinned by a dynamic, unified customer profile, along with flexible and scalable real-time-decision capability.
German discounter Aldi to start online sales in China. German discount supermarket Aldi is launching online sales in China. The company will sell its own brand products via online platform Tmall Global, operated by Alibaba, and will use its Australian suppliers to serve the Chinese market. A soft-launch will occur on March 20, with a full-launch event in Shanghai on April 25.
Morning consult debuts Brand Intelligence. Morning Consult has debuted Brand Intelligence, a brand-tracking platform. Morning Consult Brand Intelligence tracks public perception of consumer-facing Fortune 500 and global Fortune 500 companies by interviewing a nationally representative sample of 200 adults per day for each brand, leading to more than 60,000 annual interviews. Interview respondents rate the brand on a number of metrics, including favorability, purchasing intent, community impact, admired employer, and buzz. The platform also tracks social media, news and economic data, pulling from Twitter’s Gnip and Lexis Nexus, and tracking brand reputation and recall on Facebook, Twitter, Instagram, and Snapchat.
Webscale launches Cloud Web Application Firewall. Webscale has announced the launch of the Webscale Cloud Web Application Firewall (WAF), an a-la-carte solutions designed to address the pain points many businesses face with regards to the security, availability, and performance of their critical web applications. Webscale’s Cloud WAF focuses on critical ecommerce platforms and integrates application awareness by building out protection for both data traffic at the browser level, and the complete backend application infrastructure, in a single solution.
Kidizen raises $3.2 million for a kids’ clothes resale app with a social twist. Kidizen, a marketplace app for secondhand children’s apparel, has raised $3.2 million in series A funding. Kidizen provides a storefront for moms to independently create and run, earn money and find the latest styles for their kids. Sellers keep 82 percent of revenue.
Instacart raises $400 million at a $3.4 billion valuation to deliver groceries on-demand. Grocery delivery startup Instacart has raised $400 million in a new round of financing, Series D, for an overall company valuation of $3.4 billion. The financing round was led by Sequoia Capital, and included Wellcome Trust, Y Combinator Continuity, Andreessen Horowitz, FundersClub, Khosla Ventures, and Valiant Capital. The grocery delivery company launched its service in San Francisco, Mountain View, and Palo Alto. Instacart was launched by Apoorva Mehta, a former Amazon employee.
Messaging app Viber adds shopping feature. Messaging app Viber has debuted a new ecommerce feature in its app. When users press a small shopping bag icon at the bottom of the screen, Viber will present users with items for sale, inspired by current chat content. The selection of items will be in a range of categories from Viber ecommerce parent Rakuten, as well as items curated from a variety of other brands.