Practical Ecommerce

SEO: Google Rolls Out Mobile Popup Penalty

Right on schedule, this week Google began rolling out its intrusive mobile popup penalty, aimed at reducing the number of results that take mobile searchers to pages that use large popups or interstitials over the content they expected to find.

Google’s goal is to preserve the user experience of its searchers. When searchers click on a search result, they expect to be taken to a page where they can see the content that fulfills their search. Interstitials (pages displayed before the expected page) and popups that cover the expected content detract from that experience, according to Google, resulting in a frustrating experience. Since most of Google searches are from mobile devices, Google is taking its mobile search experience seriously.

What kind of mobile interstitials and popups are likely to cause penalty issues? Google lists specific cases in its Webmaster Central Blog.

  • “Showing a popup that covers the main content, either immediately after users navigate to a page from the search results, or while they are looking through the page.”
  • “Displaying a standalone interstitial that the user has to dismiss before accessing the main content.”
  • “Using a layout where the above-the-fold portion of the page appears similar to a standalone interstitial, but the original content has been inlined underneath the fold.”
According to Google, these are "examples of mobile interstitials that make content less accessible." <em>Source: Google Webmaster Central Blog.</em>

According to Google, these are “examples of mobile interstitials that make content less accessible.” Source: Google Webmaster Central Blog.

Not all interstitials and popups are taboo, though, and some are required by law. Google makes exceptions for those. The Webmaster Central Blog also lists examples of interstitials that are acceptable, and will not affect mobile rankings.

  • “Interstitials that appear to be in response to a legal obligation, such as for cookie usage or for age verification.”
  • “Login dialogs on sites where content is not publicly indexable, such as private content like email or unindexable content that is behind a pay wall.”
  • “Banners that use a reasonable amount of screen space and are easily dismissible. For example, the app install banners provided by Safari and Chrome are examples of banners that use a reasonable amount of screen space.”
Google states that these are "examples of interstitials that would not be affected by the new signal, if used responsibly." <em>Source: Google Webmaster Central Blog.</em>

Google states that these are “examples of interstitials that would not be affected by the new signal, if used responsibly.” Source: Google Webmaster Central Blog.

The penalty will only be applied on pages that use interstitials and popups on their mobile experience. Desktop pages, so far, are not impacted by an interstitial penalty.

In addition, the penalty only applies to interstitials shown at the entry page. If a searcher chooses to visit your site from Google’s search results and clicks through to your site, that first page viewed is the entry page. That entry page should meet the guidelines for Google’s intrusive mobile interstitial penalty.

However, you could choose to employ an interstitial or popup later in that shopper’s click path with no concern about this penalty. If you’re going to go this route, though, remember that every page on the site is potentially an entry page for natural search. So tie the interstitial to the number of clicks rather than a specific type of page on your site.

Google’s official statement this week reads:

Starting today, pages where content is not easily accessible to a user on the transition from the mobile search results may not rank as high. As we said, this new signal is just one of hundreds of signals that are used in ranking and the intent of the search query is still a very strong signal, so a page may still rank highly if it has great, relevant content.

That is a moderately weak announcement compared to other penalty warnings. The references to “may not rank as high” and “one of hundreds of signals” temper the dreaded “penalty” word. However, before you get too comfortable about ignoring the warning, keep in mind the end of the statement: “…if it has great, relevant content.”

In Googlespeak, this is a way that it can continue ranking the sites that are already giants in the rankings due to content, brand, or authority dominance with impunity. Don’t expect the same treatment unless you’re one of the consistently top-ranking sites, and even then tread carefully.

It’s only worth the risk if you’re willing to pay the price in decreased mobile search traffic from Google. If you’d lose sleep if the traffic disappeared, then you should take steps to safeguard that traffic before it’s lost. Or, at least have a quick-to-implement plan you can turn on when the risk becomes a reality.

Jill Kocher

Jill Kocher

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  1. Giulia January 16, 2017 Reply

    Does it apply also to elements that are shown on, for instance, a 404 page before redirecting to another page?

    • Elliot January 17, 2017 Reply

      A 404 page shouldn’t be an issue in this sense, but it can negatively affect search results due to a page either being broken or not redirecting properly. This is mostly just tied to those popups you see when first loading a page that ask for your email address or highlight a current promotion.

  2. Elliot January 17, 2017 Reply

    We’ve been tracking about a dozen different ecommerce sites that still use the mobile popups at Blue Acorn. Because it’s a rolling update and sort of based on when a site has been crawled, it’ll probably be a few weeks before there are widespread updates on who will get dinged from the new change. Regardless of the uncertainty, it’s still suggested to turn off mobile popups until more specifics can be identified about what Google doesn’t like.

  3. Carlos Rivera January 17, 2017 Reply

    I, for one, am very happy about Google establishing this guideline. Thanks for the update, Jill!

  4. John Martin January 27, 2017 Reply

    Another helpful article!!! Thanks for the post. I was not aware of such update. I am using popup ads and content locker on my apps and website http://topadnetworks.com.
    Is there any impact on SEO while using content locker ads on pages??