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HOME · Saturday, May 17, 2008
Patricia Elkins caught the ecommerce "bug" just like many people do - by successfully selling a few items on eBay. It wasn't long before Elkins was building a dynamic niche business on eBay selling...
How do you waste $4,000 in a few weeks? Patrick Coughlin knows. In fact, most ecommerce owners can attest to mistakes they made during the early phases of launching their new business.
Coughlin...
Improved site search and "recommender" functions not only improve a user's experience at a website, but they can also help improve a site's sales, according to site-search professionals....
In a brick-and-mortar enterprise, the problem would be so obvious, no one could ignore it. A tangle of abandoned shopping carts full of unpurchased goods means trouble.
"All right," any serious...
"What customers want is information. What makes them happy during their shopping experience is finding what they want, checking out hassle-free and feeling secure with their online payments when...
If you're anything like me, your focus dwindles over the holidays. So instead of providing you with tips that you don't have the energy to use, I thought that I'd briefly review some of the books...
Yahoo! Search Marketing may have been a pioneer in the pay-per-click industry, but anyone who has ever used its advertiser's interface would probably agree that it has been light-years behind Google AdWords for quite some time. The...
We conduct a lot of website audits in which we go through a website, identify the legal issues and assist clients in effectively managing risks. We seem to be litigating these issues across the...
Achieving high performance for your ecommerce business is complicated. It requires building an effective combination of trust, convenience and relevance on your website using technology, design,...
Refining your Pay-Per-Click (PPC) advertising strategies to include geotargeted searches can help a business owner focus promotion efforts and get more bang for the buck. However, not all search engines are created equally when it comes to...
After more than a decade of ecommerce activity and an arsenal of new technology at our disposal, it's still the basics that most sites haven't mastered. Problems in the checkout process and having...
With shopping cart abandonment at a high level, ecommerce owners continue to look for ways to motivate shoppers to complete the checkout process.
Research from Shop.org indicates shoppers abandon...
What's a Feed?
Feeds are a way of sharing content. When you make material from your website available for publishing on other sites, you provide them with a feed. Basically, it's a code that lets them post your articles and blogs. There...
Google's never made a secret of the fact that its vision of your future computer desktop does not include any Microsoft products. For Google, all you'll need is a browser, an Internet connection, and a Google account - everything else is...
Liquidation is a very scary word for most of us. But the reason we get nervous is just because we really don't understand what liquidation is. One man who is extremely familiar with the process is Bob Nelson, president of Power Retailing...
The original creator of the World Wide Web, Tim Berners-Lee, dreamed of an information space that was open to everyone on the planet. But like many dreams, imagination took over and the vision became layered with roadblocks that...
The Amazon River starts as a drop of rain falling into a tiny trickle of a stream way up in the mountains of South America. At its end, the Amazon pumps up to 300,000 cubic meters of water into the Atlantic Ocean every second during the...
Affiliate marketing can be a profitable venture for you, as a merchant or affiliate. It presents you with a great opportunity to increase revenue, and build valuable business relationships....
A valuable tool many web developers either don't understand or aren't aware of is the .htaccess file. The file is available only to websites hosted on servers running the Apache web server, which is...
Microsoft adCenter was officially launched in May after a nine-month beta period in the U.S. Surprisingly, however, many business owners and advertisers are not aware of its existence, and, among those who are, some are hesitant to try it...
Domain names are addresses. But, of course, a domain name generates traffic, which means it is also a major sales source. The traffic could result from those typing in your name in the address bar of...
In this Usability Report Card, we’re taking a look at Hummer Parts Club (Hummerpartsclub.com), an ecommerce store selling accessories for the full range of Hummers. I realize Hummers aren’t as...
With the holiday shopping season upon us, the size of the ecommerce pie increases significantly. Here are some tips to make sure you get your fair slice:
Create seasonal special offers...
As any ecommerce merchant knows, there’s more to launching a successful online business than just launching a website.
Patrick Coughlin has owned and operated American Diamond Importers, an independent brick-and-mortar jewelry store...
Ever since the Supreme Court of the United States put the burden back on the states to come up with a way to collect sales tax on millions of Internet sales, the Streamlined Sales Tax Project (SSTP) has been chipping away at the monumental...
Consignment is a simple concept: taking other people’s products and selling them for a percentage of the sale. According to Skip McGrath, of www.skipmcgrath.com, a successful eBay PowerSeller, “[Consignment selling] is the...
This month I’ve chosen a fun, quirky ecommerce site about insects. Seth Prezant, founder and “bugmaster” (gotta love that title) at Cool Bug, LLC, explains he had an outside company assemble...
What does Second Bite do for online businesses?
Second Bite gives the merchant the opportunity to remarket to any individual who, for whatever reason, is not able to complete the purchase at the...
Each month I talk about things I’ve learned by watching how other store owners run their businesses. Not that I don’t make my own mistakes, but I often try to keep my own embarrassing moments to myself. Until now... I’ve talked...
What kind of a mind thinks through the concept of starting a retail sales business in which you have no idea what your inventory will be from one day to the next, where the inventory is going to come...
Richard Sexton has parlayed his 10 years of brick-and-mortar success into a dynamic multichannel sales business with Carolina Rustica. With a combination of brick-and-mortar and online sales,...
What are Technorati tags and what do they do?
Technorati is a website that provides an index of the web, allowing people to find up-to-the-minute information and web content. One of the ways Technorati achieves this is by using content...
Selecting an SEO vendor to help improve your site’s searchengine visibility is fraught with hidden dangers.What if the vendor uses unscrupulous tactics without your knowledge, and you get penalized? What if they make promises that they...
Research indicates that multichannel shoppers are more valuable than customers who shop via a single sales channel, but findings by San Francisco-based firm Modalis Research Technologies show that multichannel buyers expect the company to...
If a merchant is wanting to begin selling online or take a small step toward diversifying into new sales channels, one of the public marketplaces, namely eBay and Amazon, is typically a safe environment for rookies.
Scot Wingo, CEO of...
Ecommerce is to traditional business methods what a sci-fi cruiser is to a Model T. It’s all about technology, convenience, responsiveness—up-to-date stuff light years away fromthe sepia-toned days ofmail-order catalogs. Or so it would...
With millions of ready-to-buy consumers turning to shopping comparison sites, experts advise retailers to consider participating in one of the Internet's newest sales channels.
Shopping comparison sites like Yahoo! Shopping,...
Defining multichannel selling has taken a new twist in recent years, but the end result is the same for merchants — getting products to sell in the hands of potential customers. In the old days...
Whereas letter writing was the primary method of communicating with friends, family, heads of state, and businesses 150 years ago, today's blogs have become a major means of interpersonal and mass communication. Before there was telephone...
Pay-per-call has been one of the trends in online marketing recently. In fact, pay-per-performance advertising, overall, is gaining ground as more and more businesses discover the high value...
The question of whether it is better to design a website using Flash rather than using just HTML has sparked many debates among web developers. For the most part, it seems that developers tend to defend what they know, although there are...
Email has become one of the primary sources of communication among people in the world today, yet how it works remains a bit of a mystery to many people. In order to shed some light on the subject,...
Web logs, commonly referred to as "blogs," came into the mainstream about two years ago.
Not really a newsletter or traditional .html-page publishing, blogs resemble more of a web-based diary where the creator records their thoughts,...
I keep hearing about a two-tiered Internet. What is that?
Two-tiered Internet refers to the attempt by major telecommunication companies, who provide the infrastructure for Internet...
For English, press one. Para español, la prensa dos.”
The familiarity of this everyday message shows us how companies are increasingly recognizing the need to alter their business practices to reach new demographics through...
Last month we discussed the separation of content, design and functionality when it comes to developing a website. We introduced the idea that HTML documents should contain primarily content, with as little markup code as possible. The...
Having just returned from the MIVA Conference, I’m sure my editor is quite antsy. I’m late with this column— not due to procrastination. I’ve always got something to say, but after I instructed a session on security for online...
What makes AuctionCheckout different from PayPal?
In the PayPal environment today, if you're selling, the funds from your transactions are going into your PayPal account. PayPal is not a...
I read with interest this month that Google has filed a patent to allow it to add a human-review element to their search results. This represents the next step in a series of interesting developments that I have watched closely for the...
Pay-per-click advertising is, no doubt, one of the most effective ways of getting new leads and prospects to come to your website. Within a period of 24 hours, any business—large or small—can...
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