Practical Ecommerce

The New Google Shopping: What Merchants Need to Know

Last October, Google AdWords released Shopping campaigns, a new format and the next iteration of Product Listing Ad management. In early April, AdWords announced that all merchants will need to migrate to the new format by late August 2014. Merchants should begin migrating soon as there are key differences with the new Shopping campaigns that, if left unattended, will harm performance.

Product Groups

Like before, Shopping campaigns can be split into ad groups focused on various themes and products. However, the “product target” attribute is no longer needed to run PLAs. Rather, this feature is replaced by product groups, or subdivisions, around these topics:

  • Category;
  • Brand;
  • Item ID;
  • Condition;
  • Product Type;
  • Custom Labels.

And each product group can be assigned its own bid.

Bid on product groups

Bid on product groups.

You’ll notice in the screenshot above that the product group “Everything else in ‘All products’” is “Excluded.” By default, the new Shopping campaigns will also show all products unless otherwise noted. With this new campaign format, you have the ability to exclude categories (such as all products) and individual products (which we’ll discuss later).

Also, keep in mind that ad-group-level bids are trumped in favor of product group bids. For example, if your product group bid is $1 and your ad group bid is $.50, Google considers the $1 bid the priority.

Benchmark Metrics and Impression Share

A helpful addition in Shopping campaigns is the ability to see how your click-through rate, cost per click, and PLA impression share stack up to the competition. Historically, Google has not shared this data. Merchants can now make bid and feed updates based upon the data and competition. It is important to review this data in conjunction with your PPC goals. For example, a 75 percent impression share may make the most sense to achieve the targeted return on investment.

Benchmark and impression share metrics

Benchmark and impression share metrics.

Product-Level Reporting

Within the AdWords interface, merchants now have the ability to see metrics associated with individual products. Previously, this data was harder to see as you had to create individual ad groups for each product or craft custom reports. This is no longer the case, as product-level reporting is available within the “Dimensions” tab.

Product-level reporting

Product-level reporting.

This update means that merchants can now exclude products in Shopping campaigns. The previous fix for excluding products was to do so directly in the feed using the “excluded_destination” attribute. To exclude products, you’ll subdivide by the Item ID and then add the specific identifiers.

Add product IDs into product groups

Add product IDs into product groups.

Once the products are listed in the product group you can exclude them.

Exclude product IDs

Exclude product IDs.

Conversely, you can create campaigns that target specific products. Just create a campaign that targets all products, add in your top items, and then exclude the rest of the products.

Negative Keywords

As with any campaign, the implementation of negative keywords is imperative to success. Shopping campaigns still accept negative keywords at the ad group and campaign levels, but to view the queries, you must go to the “Dimensions” tab.

Find PLA search terms

Find PLA search terms.

You’ll then need to copy the queries you want to add as negatives and go to the “Keywords” tab to exclude them. Although this extra step is tedious, it is necessary.

Conclusion

The new Google Shopping campaigns allow for more streamlined management and better reporting. There are still flaws to be worked out. But by and large, the improvements are helpful.

Matthew Umbro
Matthew Umbro
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Comments ( 5 )

  1. Jeff Oster April 22, 2014 Reply

    Hi and thanks for your article.
    As owner of a content driven e-commerce business, we’ve elected to list our products with Google but have chosen to not participate in PLA or AdWords.
    In your first paragraph you state, ‘Merchants should begin migrating soon as there are key differences with the new Shopping campaigns that, if left unattended, will harm performance.’ In your opinion, is that also true for sites like ours who choose not to participate in PLA and AdWords?
    Thanks.
    Jeff
    Myfootshop.com

    • David Pavlicko May 27, 2014 Reply

      Jeff,

      How are you ‘listing’ your products with Google and NOT participating in adwords? Free Google product listings have been dead for a while now. Just curious what you mean by that.

      Also, I think you’re really missing out by not participating in the Shopping / PLA side of adwords, it’s one of the highest converting channels available to ecommerce companies. Totally worth the time investment.

  2. Matthew Umbro April 23, 2014 Reply

    Hi Jeff,

    Thank you for your comment.

    Can you please clarify what you mean by “we’ve elected to list our products with Google but have chosen not to participate in PLA or AdWords?” If you are not running an AdWords campaign this update will not impact you.

    Thank you for reading.

  3. Jeff Oster April 24, 2014 Reply

    Thanks Mathew. That answers my question.

  4. Carlos May 8, 2014 Reply

    Thanks for the article! Love the tip about the benchmark. That is really neat. Thank you!

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