2007-01-29T19:53:26-07:00 Practical Ecommerce info@practicalecommerce.com http://www.practicalecommerce.com/ Copyright 2007 Confluence Publishing DBA Practical Ecommerce http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment221 2007-01-29T19:53:26-07:00

Great tips. Here's another idea... According to the Meta Group, when customers can interact with live customer service, shopping-cart abandonment decreases by 10% - 45%. My company, Jaduka (www.jaduka.com), provides a web-initiated calling technology called Click-and-Connect that allows site visitors to trigger a regular telephone right from a website. If they get stuck while browsing a site or in check-out, they can simply click a button on the Web page and be instantly connected via the regular phone to the site's representative.

http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment133 2007-01-11T09:34:46-07:00

Useful tips. Its all in the details. Especially appreciated the copywriting tips.