Comments to Effective Tools to Detect Stolen Credit Cards, Part 1 Of 32008-05-05T06:21:50-07:00Practical Ecommerceinfo@practicalecommerce.comhttp://www.practicalecommerce.com/Copyright 2007 Confluence Publishing DBA Practical EcommerceJennifer D. Meachamhttp://www.practicalecommerce.com/articles/722/Effective-Tools-to-Detect-Stolen-Credit-Cards-Part-1-Of-3/#comment99482008-05-05T06:21:50-07:00Great tips Larry and Dani. Thank you for weighing in!Dani Mhttp://www.practicalecommerce.com/articles/722/Effective-Tools-to-Detect-Stolen-Credit-Cards-Part-1-Of-3/#comment96772008-04-30T16:39:01-07:00I do like Larry does and call the customer.
I have found that most fraud orders have different bill to and ship to states. I do a reverse lookup on both addresses. If it does not make sense I get the phone number of the billing address and call it. I either get someone who says they did not place the order and they get all freaked out because someone stole their information, or I get someone who says "thanks for checking" My charge back rate is almost NIL! Larry Hagedornhttp://www.practicalecommerce.com/articles/722/Effective-Tools-to-Detect-Stolen-Credit-Cards-Part-1-Of-3/#comment96672008-04-30T14:18:15-07:00Yes, these are the basic and just the beginning of an article. Most most people (Like me) will breeze through this first article. The information provided is good information to those just starting out. I look forward to the more in-depth articles to come.
Tips that I use are to look over the order and look for any signs that it could be fraudulent. Things like a Gmail Email account. Sent a question to the email to that address and see if you get a reply. You can simply just ask them to reply for there protection. That don't prove who they are, but now you have a legitimate piece of information that can be investigated should the order be fraudulent. Mind you that is just one little simple step to I use to check orders. Another tool I use is checking the address with Google Earth. That don't prove who they are but it's another method I use to see if the address is legit. Note: I also keep in mind that it could be a New subdivision or a brand new address that might not be recorded...Jennifer D. Meachamhttp://www.practicalecommerce.com/articles/722/Effective-Tools-to-Detect-Stolen-Credit-Cards-Part-1-Of-3/#comment96312008-04-30T06:08:32-07:00Ah Tai, this is just the first dozen or so paragraphs of a much longer article on the subject -- with steps ranging from basic, like the ones above, to more complex, like geolocation and fraud detection technologies offered by such companies as MaxMind. The article will be running, in its entirety, in the next edition of Practical eCommerce the magazine. Tai Kahnhttp://www.practicalecommerce.com/articles/722/Effective-Tools-to-Detect-Stolen-Credit-Cards-Part-1-Of-3/#comment96192008-04-29T13:39:10-07:00That's all? Weaksauce content.