Elizabeth Ball is a freelance writer in Melbourne, Australia. She's also an experienced ecommerce merchant, having founded It's In The Stars, a provider of luxury astrology reports, in 2005. Email Elizabeth.
Whether you’ve been in business for years or you’re just launching a new website, sending samples of your products can grab the attention of shoppers. ... Read More »
Imagine seeing a group of sharks. Would you lose your nerve?
Stephan Aarstol nearly did. He had nothing to lose but rejection by pitching his business, ... Read More »
Nathan Hartnett was an air traffic control officer in the Royal Australian Air Force in his hometown of Toowoomba (a city 79 miles west of ... Read More »
Free shipping is commonplace for ecommerce companies. For brick-and-click companies — those with online and physical stores — free pick-up can be a helpful shipping ... Read More »
As a boy in Cleveland, Ohio in the 1960s, Fredric Gwinn used to watch his father, a machinist by trade, work on the family car, ... Read More »
With the holiday period underway, you may be looking for ways to win new customers and boost sales. Here are eight ideas to consider adding ... Read More »
As we get older, our customers get younger. Generation Y, born between 1982 and 2000, offer online retailers challenges and opportunities. Here are eight tips ... Read More »
Robin Weber started his jewelry website when he was 18, with $300 from selling his high school textbooks and from tutoring classmates. He now runs ... Read More »
Jeff Oster’s friends thought he was mad to give away health care information for free when he launched his podiatry website in 1999. This was ... Read More »
If you’re planning to launch a new ecommerce business, you need to think ahead, save money, and make it profitable as soon as possible.
I’ve launched ... Read More »
A third generation “rag trader,” Daylan James grew up in Melbourne, Australia but didn’t originally want to enter his family’s fashion business.
After studying philosophy, visual arts, ... Read More »
If you’ve been lucky enough to take a break recently, you may have visited a tourist attraction or two.
What do tourists have in common with ... Read More »
Steven Perissinotto and his brother Mark grew up with a menagerie of pets on their parents’ 1,200-acre property in Gympie in rural Queensland, Australia.
Their pets ... Read More »
It’s a sad fact that not every website business can successful. Many ecommerce merchants close their websites out of exhaustion, loss of interest, insufficient capital, ... Read More »
Many men forget their partner’s birthday. But after London-born Jignesh Ghaghada upset his girlfriend by doing this, he created gift website TreatHer.com.
Ghaghada grew up in ... Read More »
For many online retailers, business conditions are tough. What do you do when your sales are dropping and you can’t work out how to reverse ... Read More »
In the novel Siddhartha, author Hermann Hesse describes the spiritual journey of a man who meets Gautama Buddha in ancient India.
Six years after reading Siddhartha ... Read More »
Have you ever been scammed in a business venture? I’ve become a victim of one. What happened to me is typical, I suspect, of online ... Read More »
Like many serial entrepreneurs who build something from nothing, Jason Schultz was blessed with insight and good timing.
Born and raised in California, Schultz began experimenting ... Read More »
There are a number of things you can do that cost nothing but offer your customers satisfaction, reassurance, and acknowledgement.
1. Keep your customers informed
This is ... Read More »
Having multiple sclerosis-like symptoms became a blessing for Shelley Mitchell.
Born in Taiwan, she relocated to Melbourne, Australia with her meteorologist father and music-teacher mother when ... Read More »
Since March 2012, I’ve been writing the monthly “Lessons Learned” column, which has profiled online merchants selling products ranging from remedies for intestinal problems (“Trusting ... Read More »
Nate Kennedy grew up in Logan, Utah. The oldest of 10 children, Kennedy’s desire to earn money came from watching his grandparents, who owned a ... Read More »
Like most working women yet to become mothers, Tania Tan was blissfully unaware how unfashionable and expensive maternity clothing could be.
Tan was raised in Sydney, ... Read More »
Christmas is such a major sales period for many online retailers that it can make you overlook Valentine’s Day, which falls barely six weeks later.
Here ... Read More »
When customers start placing holiday orders — and especially as deadlines loom — you need all the help you can get in ensuring their purchases ... Read More »
Alec Nelson grew up in the wealthy semi-rural Sydney suburb of Dural in a home that his builder father built in the 1960s. At age ... Read More »
You may think you can’t tap into the wedding market if you don’t sell venues, honeymoons, caterers, dresses, hair and make-up, invitations, flowers, cars, jewelry, ... Read More »
Bartenders frequently ask young patrons to prove they’re over 21 to obtain liquor service. But there’s probably only one ex-bartender who has created a million-dollar ... Read More »
Unlike many entrepreneurs, Gabriel Luis does not have parents who own a business. His mother is a bank manager and his father is a mail ... Read More »