By Merchants, For Merchants Posts
From the Customer's Point of View
The other day I decided to indulge in a more expensive coffee for myself. I don’t do this often but for some reason I decided I nee... 3 Comments | Read More »
Do Two Wrongs Make A Right?
We've all had it happen to us at one point or another. We do a search on our respective trademarked names and in the "sponsored lis... 6 Comments | Read More »
“Some People Dream of Success While Others Wake Up and Work Hard at It”
I was in an office supply store early this morning stocking up on the usual; you know ink cartridges, printer paper, etc. I walked ... 3 Comments | Read More »
Being a Mom and a CEO
I started our business because I wanted to be able to provide for my family and still be able to spend time at home with my kids. W... 13 Comments | Read More »
Does Chrome Matter?
Last week we saw the official announcement and beta rollout of Google's new browser, Chrome. The first thing I wondered was whether... 8 Comments | Read More »
Save Money on Shipping Costs
Recently my UPS driver asked me if I had an Account Rep with UPS. We have been so busy lately that I never even thought about this.... 19 Comments | Read More »
Social Networking - A Cautionary Tale
As a small business, we're always looking for cost effective ways to extend our brand. Considering the reach of social networking s... 1 Comments | Read More »
Just Starting With A Commercial Furniture Site
This is my first post. I'm new to ecommerce and online commerce with our new website. After reading "Errors Made By eCommerce Owners... 1 Comments | Read More »
Hiring A Call Center, and Learning to Let Go . . .
It’s that time of year again…. School is about to start and for us this is an exciting time. My 6 year old twins are going to firs... 6 Comments | Read More »
What I Learned On My Summer Vacation
This past week, I gained a new perspective on ecommerce from the most unlikely of places - a shopping bazaar in Ensenada, Mexico. W... 3 Comments | Read More »
Customer Service, the key to success
Let’s face it; customer service is not what it used to be. On a recent shopping trip to a well known store I asked an associate whe... 1 Comments | Read More »
The Five Stages of SEO
Ah, search engines. Nothing makes me feel more like Sisyphus than trying to figure out what makes Google tick. We all think that w... 1 Comments | Read More »
It's a love hate thing!
Running a biz from your home, that is. About a month ago, I got a request in this blog to write about how I got started doing thi... 1 Comments | Read More »
Out of Stock
The last few weeks has been crazy for us here at RHBY. Lots of new little goodies coming into stock, which as I've always said, crea... 0 Comments | Read More »
The Red Hats By You Catalog
I received a request for an update on a blog from a few years ago on our catalog. We had designed and printed a catalog a few years ... 0 Comments | Read More »
MaxBulk Mailer: The Switch
I finally did it! Out of complete frustration with my mailing lists, I decided to switch to MaxBulk Mailer. I really like it. It has... 0 Comments | Read More »
Spring Cleaning
I wish I could write and tell you my sales are booming, and I need to update order fulfullment software because I'm swamped and we j... 0 Comments | Read More »
Quantcast
Hi there. It's Sunday morning at 7:30. Cold and overcast here in Michigan. But besides my trusty labrador the house is dead quie... 0 Comments | Read More »
Proof in the pudding (& the crow)
Don't you HATE it when customers call complaining they are having a problem and you can't duplicate it? It doesn't always happen, yo... 0 Comments | Read More »
Google Checkout & Gateways
ok, I'm officially shopping gateways. I realize from blogging here that I need more features to my gateway. My gateway (Rodopi) is f... 0 Comments | Read More »
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