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HOME · Tuesday, July 8, 2008

Mistakes That Kill

The Good, The Bad, The Ugly: Part VIII

January 16th, 2008

For too many years I allowed a friend/employee to manipulate me on several fronts - from forgiving multiple infractions in the company to lending money I did not have. When Sue quit, leaving the entire New York office crippled, I had to find a way to pick up the pieces and move on. It was a shaky drive on an unstable road - clients have stayed, and some have gone - but I survived.

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The Good, The Bad, The Ugly: Part VII

January 9th, 2008

The decision is made. In just two weeks I’ll be in New York to let Sue go.

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The Good, The Bad, The Ugly: Part VI

January 2nd, 2008

Tragedy hits her family, but it’s still a business. I seek outside help to reach final decisions.

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The Good, The Bad, The Ugly: Part V

December 19th, 2007

She was my right-hand in business, and my best friend. When we spend too long denying what’s right in front of us, it makes it all the more difficult to separate the business from the pleasure.

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The Good, The Bad, The Ugly: Part IV

December 12th, 2007

When employees know you are easily manipulated, just how far will they go? She was in another state, and I finally realized I had no clue what was going on.

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The Good, The Bad, The Ugly: Part III

December 5th, 2007

Your employee is your best friend, and your entire family loves her to death. The only problem is, you’ve got a business to run. For some reason, you refuse to give up hope.

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The Good, The Bad, The Ugly: Part II

November 28th, 2007

When you’ve forged a beautiful friendship with someone who works for you, at what point do you realize the separation of business and personal? It’s a fine line, and if you’re not careful, you’ll never give it due attention.

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The Good, The Bad, The Ugly: Part I

November 21st, 2007

Every business owner needs to ask the question: Are the people I’ve surrounded myself with the best fit for my company? For nearly eight years, I certainly thought I had, until I delved into the books and correspondence and found out my own business was on the brink of disaster.

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The Good, The Bad, The Ugly: Preface

November 14th, 2007

I’m back from a two-month haitus, armed with new mistakes from which you can learn. My only regret is that they are my own mistakes, and they nearly cost me the business.

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Hosting Issues: Would you have to rebuild? A Must Read…

September 12th, 2007

Every once in a while I’ve got to put aside all the niceties and be a professional you-know-what. I don’t like it, and issues with service providers should never have to come to blows. If you’re running an online anything, and you have a host, you can learn from my own client’s alleged mistake.

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Pamela Hazelton

Pamela Hazelton in as ecommerce consultant, trainer and speaker. She is the author of The Official Guide to MIVA Merchant books and additional ebooks on the topics of shopability and security, and speaks at ecommerce conferences regularly. Pamela Hazelton is the owner of DesignExtend.com, a services site with additional focus on the MIVA Merchant shopping cart.

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