Remote Servers & Html

 
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ok, so I have this limitation with my email server. I can't seem to send both text and html. And I keep getting these REALLY annoyed subscribers sending me notes saying they are only getting boxes with crosses in it.

How can I bridge this gap? How do I get people to understand they need to set their email up to view html? Is there a way to put this in your email window and make it simple for the 50+ year old woman who is looking at it. This has become a really frustrating issue. And I don't know what to change my email service to that I can send both html and text. The problem with that is that even if I do send text, my customers still have to copy and paste a link into their browser window.. a horrible challenge it would seem.

I also have a question to my readers. Does anyone know if it makes any difference if you are using a remote server, whether you send your email campaign out from different addresses. I don't know if I'm being superstitious, but it seems like when I send out my direct mail campaign when I'm traveling the campaign does better. I am in Maine right now on vacation, and will be for all of July. When I was sending my email out from Michigan, sales had really dropped off. But now that I'm working from many diffferent locations, we are really busy again.

It shouldn't matter right? My email server is in California, and that's the only address that effects the campaign right? Am I being superstitious, or have I been suffering from sending large amounts of email from my home address. Is there a negative spam score associated with my home location since I use it.

I have this sinking feeling people are reading this and laughing at me for being so naive. Forgive me for the fact that each day before I send out my mail I do a sort of rain dance to the gods of ecommerce praying for sound delivery and that my customers are so enticed by my subject line that they are compelled to browse and...say it..... BUY!

Oh, it's early and I was out very late last night working my way through my favorite hotspots of Portland, Maine, and catching up with old friends. So, cut me some slack for my foggy, paranoid brain.

Category: By Merchants, For Merchants | Tags: Email, html

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