The Last Straw
So, last week I email for suport when I didn't understand why my SSL wasn't doing it's thing. Remember, I clicked all of the clickables and followed all of the directions provided, reviewed all of the FAQ's I could find that appeared applicable. Tired and maybe a wee bit cranky, I was happy when I got a reply from the 1and1 support team. I opened it filled with anticipation that I would clear this hurdle and be on my way to getting our shopping cart open for business. What I saw did nothing to improve my mood about this whole SSL fiasco. They sent me instructions telling me to create a file with a very convaluted file extension and add about four lines of code inserting your domain here. Then I'm to place that in the appropriate directory. Waht I feel at this point is very similar to that little saying about the straw that broke the camels back. It seems like such a small hurdle but I'm so tired that I'm not sure if I have the momentum I need to clear it.
More than anything, I am wondering where I missed the boat. Is my osmossis just not working? How was I supposed to know to do that? Or... do I have any business with a web site if I don't know how to do that?
For now, my SSL are not on speaking terms and are taking a break from each other. I will enjoy the holidays with family, breathe, knit, spin and drink a beer. I'm hoping this helps me clear my head about the whole thing and regain my energy to move forward. I'm so close yet so far away but I know I will move past this too... eventually.
And if it isn't that easy? I have an untapped resource I may call in to help straighten me out if need be. I'll have to pay for this service but I'm thinking it may be worth it if my SSL and I can't work out our differences.
The good news is our brick and mortar store is plugging right along and we are having a very busy December. Maybe by this time next year we can say that about our web store. Keep your fingers crossed.
Have a great Holiday!
Till next time, Sandy
