Does Chrome Matter?

 
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Last week we saw the official announcement and beta rollout of Google's new browser, Chrome. The first thing I wondered was whether or not I should care. After all, we already have two major browsers to deal with and there simply has never been broad support for three browser platforms. Then I reminded myself that this is Google we're talking about. With that in mind, I did a quick download and install to find that the Chrome browser is pretty slick and could very easily catch on.

As an ecommerce site, we cannot afford to ignore Chrome from a browser compatibility perspective. Chrome will take market share from both IE and Firefox in a significant way over time. Doing a quick look at our stats, I found that since the Chrome launch, approximately 3% of our traffic going to PoolDawg.com is using the Chrome browser. 3% is not a huge number unless you consider that the browser has only been widely available for about a week.

Fortunately, our testing thus far has shown that our site does not have any major compatibility issues with Chrome, but I have already seen a number of major sites that are not completely compatible. When your site is not compatible with a browser, you are telling that user (and prospective customer) that you don't want their business. Considering the power of Google and the nightmarish economy, there simply isn't any way that a site can justify turning users away based on their choice of browser.

Category: By Merchants, For Merchants | Tags: google, chrome, Browsers

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