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Practical eCommerce Community Forum Index » Product Sourcing

How to select reliable supplier and service provider?

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schumi



Joined: 16 Sep 2007
Posts: 5
Location: HongKong

PostDate: Fri Oct 05, 2007 5:19 am   Subject: How to select reliable supplier and service provider? Reply with quote

1. At first, due to the nature of "Online Shopping", the image of website is a good illustration of what kind of service you will get. Pretend to be professional could be tell apart easily. For example, picture's display are very important, buyer need to know what's the exactly item they will get from picture show, if so-called supplier can't show you detailed pictures even copy from elsewhere, could you believe them? a professional website should have their own team to update website regularly to make it based on buyer's benefit, not just looks like professional. Go through it carefully before placing order, I believe you will have answer at once.

2. Dropship getting popular with rapid development of shopping online. Find a reliable wholesaler who can provide dropship service and could be your faithful partner are the most crucial. Helpful and Faithful wholesaler could make your business get twice the result with half the effort, but awful supplier must cause your business ruins suddently. No need to rush before making decision, Effective communciation will help you judge if they have sufficient capability and experience to cooperate with you.

3. Be careful about lowest price.

First reason is lowest price always the best attractive trap for buyer, you probably get nothing after paid.
Second, you should be aware you just get what you are pay for. Quality always different althouth it looks like. Those supplier who can't submit their own pictures become very suspicious. Also judge the postage if reasonable between different supplier.c
The last but not the least, extremelly low price make those supplier can't afford any extra expense covered by themselves, so it's hardly to offer any after service. But actually the after service is most important especially for retailers, without after serivce, there is no way to continue business. Oral promises are useless because fact will certify everything.

4. Make sure if they are experienced dropshipper and how long they have been on this line

Asking few questions and see if they can reply you professionally and solve your query completely as well as respond quickly.

Learn more about shipping time and the potential troubles when deliver goods to different country as well as the current solution

What's the exchange policy and the procedure to deal with customer's complaints. What's their opinion to avoid customers complaints

Asking which payment methods is most suitable for you, why you should take this instead another?

Conclude results, you will find reliable supplier always stand on the side of buyer's behalf.


5. To see if they have professional team to provide you service

First of all, they should have their own pictures took by themselves to prove they do have those items in stock. To be a direct supplier, whatever it's big or small, they should have their own photographer at least

They should have administrators update website regularly. Our company found there are other website completely copy ours including pictures and published news as well as everything even payment methods. Consumers should take attention similar website because to be a professional supplier, they must have their own business ways, otherwise there is no way to serve consumers better.

They should have professional team for after service. Quality guarantee and return policy is the key to ensure retailer's business going, Hope consumers won't be puzzled by cheap price. The low price may cause they don't have capability to provide professional service for you.

How to make safe payment?

1. First transaction, should better make smaller order for trial. In this way, you won't loss much even if supplier can't provide satisfactory service.

2. Don't transfer large amount via western union or banking wire to unfamiliar supplier.
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PlayMusic22



Joined: 15 Oct 2007
Posts: 2

PostDate: Mon Oct 15, 2007 7:59 am   Subject: More Helpful Info Reply with quote

Hello,
This is a great post. Just wanted to offer some more options for information relating to the product sourcing topic. This article highlights the basic "where to start" question: Researching Wholesale Vendors

There is a follow up article titled "Researching Wholesale Vendors: What To Do Before You Buy" as well.

Also, lots of other good related articles on the site.
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