Revenue optimizing solutions for online stores
Celebros, Inc. is a global leader in site-search and merchandizing for online retailers. Through its intelligent semantic search, Celebros site-search understands the shopper's intent, and returns relevant and accurate results which translate into increased Conversion Rate and Revenues for online stores.
The Celebros Salesperson Site-Search Features:
Relevant, accurate search results
Performance: engine response time is less than 0.05 seconds (50 milliseconds), every time.
Increased revenue from:
Consistently higher conversion rate
Increase in average order size
Easy, web-based merchandizing!
Dynamic, Context-based Refinements
Quick and Simple Implementation
Celebros is a Magento Enterprise Partner, and provides its Celebros Salesperson site-search and merchandising platform to Magento Enterprise and Magento Community customers as well as Magento Solution Partners.
Founded in 2000, Celebros serves over 400 sites in 30+ verticals spanning across North America and Europe. The Celebros suite for solutions is offered in a hosted, software-as-a-service (SaaS) model.
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210 The Plaza
Teaneck, NJ 07666
Celebros Never Completed Our Setup and Won't Return the Setup Fees
Our experience with Celebros started off great. They actually offered us a house account, meaning that they would use our site to do some experimental work on before the new applications were released to the public. The best part of the house account was that we only had to pay a setup fee of $4500 and after that there would be no monthly or annual fees. Unfortunately, Celebros never did set us up. The project manager and developer seemed to disagree about the form our datafeed should take. At first we were told that one form was fine, and after we spent a lot of time meeting their requirements, we were told that no, they'd prefer it in another format. This back and forth continued for a while, we grew quite frustrated with them, and they apparently impatient with us (trying to meet their ever changing demands took us quite a while). At a certain point, they told us that the deal was off. We were quite glad to be through with them at that point. We asked for our setup fees back, since they never did set us up. Each person we've talked to either told us we had to talk to someone else, or told us they'd look into it and get back to us but never did. It's now been over six months since our last contact from them, and we're debating whether to sue.