Userlike
Live Chat SaaS for small to medium-size ecommerce firms
Category: Live Chat Providers
Email:
Website:
http://userlike.com
Overall Rating: 
Userlike Live Chat is a Software as a Service with which online shop holders can easily chat with the visitors of their website. The integration takes less than 5 minutes and is a matter of copy-and-pasting our code into the code of your website. You answer the live chats with an existing IM client or through your dashboard.
The benefits of Userlike are that it allows you to offer on-site customer service and sales assistance. This increases your online conversions and adds trust and personality to your website. Furthermore, live chat is much more efficient and effective than either email or phone support and decreases your cost per customer served.
Our software has been developed by people with backgrounds in ecommerce, SaaS, and web design. This way we've developed a solution with a deep understanding of our customers' needs.
You don't have to sit behind your computer to answer the chats, with a Smartphone IM client you can answer your chats on the go. Furthermore, when you're offline a contact form will be available to make sure you don't miss any hot leads.
We believe that a great online customer service and user experience can be the decisive factors to set yourself apart from the competition, which comes back in all our features.
Our prices range from €9/month for the Basic product, to €49/month for the Team and €99/month for the Corporate product.
Userlike
Aachener Strasse 53
Cologne, North Rhein Westfalen 50674
Germany
+49 221 63060024
