Our mission is to provide the most effective and efficient link between online companies and their customers. To achieve this goal, we provide fast, secure networks and user-friendly software to ensure quick agent response. WebsiteAlive targets all content, community, and commerce sites and provides customized packages to meet different needs.
Our philosophy is that all online businesses should have access to real-time online support for supporting their customers, without the premium price tag that usually accompanies this level of software and service. We've created a line of products that should be cost effective for every market segment: AliveChat Lite, Pro, Pro+ and Server.
"WebsiteAlive aims to provide the most intuitive and cost-effective web technologies to help our clients succeed."
We are constantly researching and designing prototypes to provide innovative, cutting-edge products and services to increase ease-of-use and further personalize online service. ** Why WebsiteAlive**?
Excellent User Experience - When it comes to live chat support software, you can do a search and find that there are hundreds, if not thousands of products available. What makes working with WebsiteAlive any different? Our AliveChat line of products are very organic. We started our system with all the basic features found in live chat software. Through constant feedback loops and customer interaction sessions, AliveChat has been transformed into a dynamic, and ever-growing software system that encompasses the real world needs of our clients. We will do our best in listening to you, and translating your requests into new features.
Value - We were once a startup company with financial limitations. We understand the need to cut costs within the organization. With this in mind, our AliveChat product line offers cost-effective solutions which will provide a positive ROI instantly, so your company will benefit from our solutions rather than pay hefty fees for bottom-line results. No matter the size of your business, WebsiteAlive caters to each market segment and has the smart solution for you. Our pricing structures were designed to give you the most features possible at an affordable price.
Personal Interaction - The Internet can be a very impersonal and anonymous environment. Live chat support software and many software solutions in general have been a commodity unit and to a point where there is no human interaction between client and company. Every single client is treated as an individual entity, with their own specific needs. We will work with every company on a one-to-one basis, in finding out what you are trying to accomplish, and consulting with you each step of the way to find the right products and achieve your live chat support center objectives.
Innovation - Through years of consulting and product development experience, the features and usability design that we've gathered have been intelligently integrated into our AliveChat products. Building a good foundation is also very important, and we are constantly researching new and effective methods that will help you support and satisfy more customers with less time and money.
Reliability - When WebsiteAlive was created in 1999, there were only a few live chat support providers on the market. Since then, many have come and gone (competitors as well as clients). Your customers are the heart of your company. Which provider are you going to depend on to support your customers in the long term that will not go off line tomorrow? 5+ years and counting, WebsiteAlive is here to stay!
Strive for Excellence - We are constantly building relationships and improving our company to become one of the best live chat software providers in this global industry. This is only possible if we can build trust, integrity, respect, and reliability with our clients. Our success is entirely dependent on the success of your business. Our strive for excellence is to make sure that our products and services work for YOU, and to do whatever it takes to make you successful.
Confidence - We have so much confidence in our product, that we are offering an industry-leading 60-day money back guarantee. We know that if properly executed, our products will accomplish your customer support objectives, and we stand behind every client and sale.
Who Uses Live Chat Software?
Live chat software is quickly being adopted as a standard communication channel for serving customers via the Internet. Never anything to download, AliveChat is offered as an On-Demand solution, in which your team gains access to the software 24/7, by logging into our servers via a standard web browser and internet connection. No servers to maintain, no upgrades to perform, no mess. Installation is easy, just add HTML code to your existing web pages, log into our servers, and you are ready to take chats!
Evaluate a fully functional AliveChat account FREE for 10 days, with no credit card required. Subscriptions start at $29.95 a month, no contract, cancel any time.
Please use promo code AJS1995 to receive ALIVE CHAT LITE for only $19.95 per mo.
2100 W loop south
Houston , TX 77027