Resilient Labs, Inc.
Performance Desk Cloud for Small Business
Performance Desk is like no other web-based software you have ever experienced. It’s a revolutionary approach to cloud computing that takes advantage of web 2.0 in a mind blowing way.
For the first time you will have all of the speed, flexibility and movement familiar to desktop applications, in software that you can access from anywhere, anytime on any web browser.
The software provides small to mid-size business with an affordable way to subscribe to email marketing, CRM, help-desk, contact management and virtual office tools, all in one easy to use product. Geared from the ground up to provide a variety of solutions to common small business tasks, Performance Desk is designed to help entrepreneurs and start-ups get more customers, more sales from existing customers and grow their business.
From Entreprenure to Fortune 500 Performance Desk will help you Grow your Company with Sales & Marketing Tools that really Work.
Manage your Sales from lead to close with sophisticated account management tools that enhance your skills and put information in front of you when you need it the most.
Stay in constant contact with your customers and prospects with easy to use Email Marketing tools that will take your message to the next level.
With Performance Desk's new Tweet Command Center tm you can handle your social CRM needs with powerful tools to track activity on twitter about your company, respond to questions and comments quickly and leverage the Twitter community to market your products.
Social CRM features include:
Track what is said about your customers and products with saved searches. Send Tweets to promote your product or announce changes. Direct message customers who are asking others about your products or competitors products. Pulbicly reply to questions about your products or competitors products to grow sales.
Email Marketing Features include:
If you can cut and paste you can build world class html email from designer templates for newsletters, promotions and more. View your marketing schedule at a glance, know what you've sent, who's opened it, and who has clicked through to your website. Create custom email layouts with our powerful email editor. Include links to offers, customize graphics and more. Click and drag graphics to where you would like them. Work in code view to create any email layout you can imagine. Performance Desk is as easy to use as any word processor or online email. Why pay for stand alone email marketing products or outsource it when you can do it yourself all within Performance Desk! Include links to offers & multiple graphics to enhance your designs. Click and drag graphics to where you would like them in your layout. Quickly personalize emails to your contacts with automated fields such as name, company or more that will direct your broadcast email to each and every recipient.
Choose from list templates designed for most common mailing practices. A powerful list filter let’s you easily create custom lists from your contacts. Store custom lists to reuse for future mailings. No limit to how many lists you can create or store for repeat mailings.
Create complex campaigns that take place overtime. Repeat campaigns quickly. Quickly review your list to double check who will be recieving your mail. Easily create and run test campaigns to view your email in various email clients. Quickly test any of your email layouts to any single email you would like.
Watch the success of your mailing in real time. Monitor the success of your campaigns in real time with our powerful reporting tool. Follow information on who has opened your email campaign. Track who has clicked through to your offer. View what percentage of recipients have unsubscribed from your list
Sales Account Management and Customer Database Management
When you’re making sales calls or helping a customer you want the information you need to close the sale at your fingertips. We’ve heard the requests of top sales people and delivered on an opportunity management system that’s geared at closing a sale, not simply reporting on your activities.
Finally, Sales Management Software that Works the Way Salespeople Work It’s important to make sure you can get to your notes about one customer while talking to a second, why use sales software that forces you to keep paper notes and enter the information later? Focus on the Information you Need to Close Sales Sell more with complete control of your accounts and leads, leverage your knowledge to close faster and more often.
Clearly see where your income stream is at and where it will be coming from. View your pipeline in a cohesive interactive format. Have industry specific news in front of you when you make calls. Associate accounts and leads together in meaningful ways: Know which ones are affiliated, share common parent companies or other important information that may shed light on missed opportunities.
Give yourself the information you need when calling clients referred by other clients or leads without needing to back out of information and telling the system you ended the sales call.
Skype integration let's you dial directly from your account listings anywhere their phone number appears in the interface. This means you can use Skype as your phone service to clients and dial quickly with one click.
Integrated company email let's you email 1-to-1 messages from your email templates to your accounts or any email in the system. Create form letters that will personalize to your clients and trigger in seconds while working an account.
Keep sales scripts for each opportunity just a click away when making sales calls. Great for telemarkting efforts or simply reminding yourself of what notes to hit on every call.
Exclusive opportunity worksheets encourage and store proven sales practices with each account. The opportunity worksheet will organize your information quickly within the program at the speed you need to take notes during a sales call. The information can be viewed and printed as a report view, or searched as part of your knowledge base.
Sort and view accounts on your dashboard by your current priority to stay focused and on task when working accounts. See your hot leads by priority. Sort your sales Dashboard by: Recent opportunities, Recently added opportunities, activity within the last 30 days, activity within the last 90 days, opportunities by amount, neglected accounts and more.
Create a searchable knowledge base of all your sales notes to leverage when talking to customers. Dynamically view your sales pipeline and get your hands on the opportunities in a unique click and drag interface. Write sales orders based on your opportunities and print or export them for importing into other applications
Resilient Labs, Inc.
6205 Augusta Way
Livermore, CA 94551