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			<title>Comments to Email Etiquette is Good Customer Service</title>
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			<description>User submitted comments to Practical Ecommerce's article entitled Email Etiquette is Good Customer Service</description>
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			<copyright>Copyright 2007 Confluence Publishing</copyright>
			<lastBuildDate>Sun, 18 Mar 2007 16:42:43 -0600</lastBuildDate>
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			<title>RW Wsieber</title>
			<link>http://www.practicalecommerce.com/articles/148/Email-Etiquette-is-Good-Customer-Service/#comment887</link>
			<description>Hello Ms. Hazelton. Your article very concisely stated an important, contemporary issue in customer service and in written communications, generally. I enjoyed reading your opinion, and your message was very well stated.

Cheers,
RWWsieber</description>
			<pubDate>Sun, 18 Mar 2007 16:42:43 -0600</pubDate>
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