http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/ User submitted comments to Practical Ecommerce's article entitled Great Ideas Roundtable en-us Copyright 2007 Confluence Publishing Mon, 29 Jan 2007 19:53:26 -0700 http://www.practicalecommerce.com/rss/ Practical Ecommerce v2.0.1 Ecommerce kmurdock@practicalecommerce.com bgetting@practicalecommerce.com 60 http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment221 Great tips. Here's another idea... According to the Meta Group, when customers can interact with live customer service, shopping-cart abandonment decreases by 10% - 45%. My company, Jaduka (www.jaduka.com), provides a web-initiated calling technology called Click-and-Connect that allows site visitors to trigger a regular telephone right from a website. If they get stuck while browsing a site or in check-out, they can simply click a button on the Web page and be instantly connected via the regular phone to the site's representative. Mon, 29 Jan 2007 19:53:26 -0700 http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment221 http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment133 Useful tips. Its all in the details. Especially appreciated the copywriting tips. Thu, 11 Jan 2007 09:34:46 -0700 http://www.practicalecommerce.com/articles/360/Great-Ideas-Roundtable/#comment133