MailChimp QA Freak
MailChimp
Ideal Candidate: You're a detail-oriented person with heavy experience working with online applications. You have infinite patience and love working at a desk with lots and lots of computers, monitors, operating systems, browsers, and software. You know what VMware is. You love investigating and diagnosing problems, and live for the thrill of hunting down and killing bugs. You love checklists. You're probably a quiet, librarian type that like helping people, tracking things, and organizing stuff. You don't mind talking in front of crowds, so long as "crowds" means email recipients and online forums.
Summary of Job:
You'll read through our support queue (email tickets from customers, and from MailChimp Customer Service Geeks), find reported bugs, and then troubleshoot them. Determine what to escalate to the engineers for fixing. You'll also
Required Skills:
- Well-versed in the subtleties of chat/email etiquette
- Can talk to programmers
- Can also talk to normal people
- You have infinite patience
- Experience working with multiple computer operating systems, browsers, and email applications
- Previous QA experience (especially for websites/web apps) a big plus
To apply:
Contact Helga in HR at jobs@mailchimp.com
