Kara English

Member Since: July 17, 2008

avatar Member Since: July 17, 2008
Location: Fort Collins, Colorado
Interests: studying e-commerce, reading, playing with my kids, skiing
Company: http://www.candlesandsuch.com

Kara English has submitted 15 comments:

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Hi Georgia,

I think the economy has finally caught up to us. We are seeing a small rebound which I hope is a good sign. I guess the positive of being a little slower is that I now have extra time to try and figure out all these change...

August 12, 2011

Thank you everyone for your support and your suggestions.

radiantman: I did raise our prices last year, and I am now looking over our site to see if I need to raise them again, thank you so much for the suggestion. I haven't dumped t...

May 05, 2011

We do not use authorize.net, and we drop ship most of our orders so we don't have any control over UPS shipping insurance, or signature requirements.

March 29, 2011

Thanks Larry that is a great idea. I think I will try to do something like that, or take advantage of UPS Quantum View that will notify customers not only that their order shipped, but also that it has been delivered.

March 17, 2011

Thanks Elizabeth! I love your idea of sending items to theworkplace! That is a wonderful way to get referrals. I will try to push that option more with our clients.

March 04, 2011

Thank you! We are also trying to screen the orders better. Sadly not all of my suppliers will let us require a signature on packages. Some of them charge us up to $5.00 for this service. It is worth the money, but sometimes hard to convince t...

March 03, 2011

Great idea Pamela! Thanks!!

February 10, 2011

Hi everyone. Thank you for your comments, it is nice to know that I am not the only one dealing with this issue. My hopes are that these other sites will be a "flash in the pan" and our efforts of working hard and providing great service will...

November 16, 2010

I wouldn't say backup is key. You just need to make sure that the suppliers you work with are reliable and share the same values as you do in your business.

October 09, 2010

Hi Jenn - have you thought of sending out a survey to your customers? Also test, test, test. Try different things and look over your analytics. This should help give you some insight to what is working and what isn't. I hope that helps !

September 02, 2010

Hi Momma Bear (cute name!!),

Thank you for your comments! It is nice to know I'm not alone in the struggle to find balance when working from home.

I sent you a message through your website regarding your question.

Thank...

April 17, 2010

Hi Everyone! I just wanted to thank you all for your comments. It's so nice to know I am not alone. :)

November 07, 2009

Hi br269!

I started selling online with a ProStores store, then later moved on to a Yahoo Store. I designed our first site on my own, then two years later I decided to bring in a design firm. It was expensive but I feel it was...

November 24, 2008

Hi!

I just want to thank everyone for posting your comments. I can't tell you how good it feels to know I'm not alone in all of this!!

I am sorry I did not include stay-at-home/work-at-home dads, you are right that adds more ch...

September 11, 2008

Thanks Mike! Before we went live we sent them some of our best selling products. We wanted them to see, touch, feel and really experience the top items.

We also stressed that we wanted to be contacted if there were any questions that t...

August 07, 2008

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