Stay in Contact With Customers and Visitors

February 05, 2010 · by Practical eCommerce Staff

It pays to stay in contact with shoppers. Send a monthly newsletter to build and maintain a business relationship with your customers and visitors, and keep them coming back. Also, offer your customers an easy way of contacting your company, whether it is by email, telephone, live chat or a combination of those.

Podcast: The eCommerce Minute | Tags: Marketing, Email, conversion

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