Have Fun with Facebook Dialog

Ecommerce merchant Robb Lippitt says, "We use our Facebook page as the ‘voice’ of our brand. We have a fun and creative dialogue with our fans, rather than just trying to sell. This prevents fans from ‘hiding’ us and encourages others to join. And when we do (rarely) promote something on Facebook, we get a great response.”

Podcast: The eCommerce Minute | Tags: facebook, social media

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