Prepare Ahead for Negative Facebook Comments

From time-to-time negative comments may appear on your Facebook Fan Page and you should be prepared to deal with them prior to their occurrence. Start by creating a social media usage policy for Facebook Fans that includes guidelines on what constitutes acceptable comments and what does not. A useful resource is “Social Media Governance”, a website that contains examples of governance policies from a variety of industries.

Podcast: The eCommerce Minute | Tags: facebook, social media

0 Comments

Rss-sm

Sign-up to receive EcommerceNotes, our acclaimed email newsletter.

View A Sample | Privacy

Connect with us

Help

Featured Tags | All A-Z

 

Inside Practical eCommerce