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Blog Posts Tagged With: Ratings and Reviews

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Daily deals: 6 ways they ruin your business, 3 ways they might not

If you’ve considered doing a daily deal with Groupon et al, first consider what do they do to your online business. 1. They massive... 4 Comments | Read More »

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My Love/Hate Relationship with Product Reviews

I don’t have product reviews on my website. I may add them at some point. However, I’m quite conflicted about it. My stance may se... 3 Comments | Read More »

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Using Online Surveys for Customer Feedback

We recently ran an online customer survey about what types of products our customers were planning to buy during the first 6 months ... 1 Comments | Read More »

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TomatoCart: Bringing "Fahrvergnügen*" to OSC shopping carts

Open Source eCommerce (OSC) shopping carts have historically been focused on function, function, and function. Aesthetics such as ni... 0 Comments | Read More »

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Put a SLAPP on business reputation

Company finds negative information or reviews about its business online. Company reacts and sues. This scenario has repeated itself... 0 Comments | Read More »

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Feedback Wildfire Spreads Through eBay and eCommerce

Feedback sometimes reflects the way people think and shop. One unkind word or negative statement can spread like wildfire across th... 6 Comments | Read More »

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Third Annual OSC (Open Source eCommerce) Industry Awards Results

Each year for the past three years I have conducted an annual survey of users of Open Source eCommerce programs to help encourage an... 1 Comments | Read More »

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It’s a reputation jungle out there…

Online business reviews have quickly evolved into the modern day “Comments Box”. As a result, feedback, positive or negative, can im... 0 Comments | Read More »

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Sleigh bells ring, are you listening...This season, let your customers drive sales with their reviews

There’s no question holiday shopping is highly competitive this season. In early estimates for the holiday season, Global Hunter Sec... 0 Comments | Read More »

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Using Social Media to Solicit Feedback

In the forties, kids anxiously awaited for their favorite radio shows. In the fifties, sixties and seventies, they were glued to th... 0 Comments | Read More »

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Surveys!

Greetings from Maine! I’m home wrapping up my vacation here on the east coast. What a huge change from my new life out west. I love ... 0 Comments | Read More »

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Data reinforces that customer reviews have an impact

Data continues to show that consumers see peer reviews as an important source for making purchase decisions. Earlier this month, Nie... 0 Comments | Read More »

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Listen Up! How to Use Customer Surveys to Dramatically Boost Conversion

As much as online retailers focus on driving visitors to the shopping cart, the reality is the majority of consumers don’t visit web... 2 Comments | Read More »

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Taking cues from the 100-day feedback bonanza

Our country recently marked the first 100 days of a new President. The occasion prompted an outpouring of feedback; and it wasn’t ju... 1 Comments | Read More »

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5 Big eCommerce Design Mistakes

Designing eCommerce web sites for over eight years has taught me quite a few things. One of those things is that good design is jud... 6 Comments | Read More »

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Feedback

Hello all. They say we had a three day weekend. I'm still trying to figure out how the weekends can go by so fast. I did manage a li... 0 Comments | Read More »

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