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Articles Tagged With: Zappos

Increasing Conversions by Referring Consumers Elsewhere

Increasing Conversions by Referring Consumers Elsewhere

Zappos.com's customer service is legendary. It's been known to order pizzas for customers, to tak... 0 Comments | Read More »

The Zappos Effect: 5 Great Customer Service Ideas for Smaller Businesses

The Zappos Effect: 5 Great Customer Service Ideas for Smaller Businesses

Zappos, the online retailer, has used incredible customer service to create an extremely loyal cu... 6 Comments | Read More »

Quick Query: Zappos Exec on Benefits of Printed Catalogs

Quick Query: Zappos Exec on Benefits of Printed Catalogs

The name Zappos, for many retail observers, is synonymous with great customer service and ecommer... 2 Comments | Read More »

Booklist: Zappos CEO Lists Books That Inspire

Booklist: Zappos CEO Lists Books That Inspire

In Booklist, we ask ecommerce professionals to name books they believe are useful resources for... 1 Comments | Read More »

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