Articles Tagged With: Zappos
Increasing Conversions by Referring Consumers Elsewhere
Zappos.com's customer service is legendary. It's been known to order pizzas for customers, to tak... 0 Comments | Read More »
The Zappos Effect: 5 Great Customer Service Ideas for Smaller Businesses
Zappos, the online retailer, has used incredible customer service to create an extremely loyal cu... 6 Comments | Read More »
Quick Query: Zappos Exec on Benefits of Printed Catalogs
The name Zappos, for many retail observers, is synonymous with great customer service and ecommer... 2 Comments | Read More »
Booklist: Zappos CEO Lists Books That Inspire
In Booklist, we ask ecommerce professionals to name books they believe are useful resources for... 1 Comments | Read More »
