The increasing dominance of Amazon has many merchants scratching their heads, wondering how exactly to work with that company, and how that company will impact their own businesses.
I recently spoke... Read More »
Despite concerns that political turmoil would dampen holiday spending, ecommerce sales made a strong showing in 2016. Even with a sluggish November start, revenues increased by 11 percent over 2015,... Read More »
Consumers around the world are acquainted with Amazon. I spent $3,607.08 on Amazon in 2016 alone. With 54 million U.S. consumers (64 million worldwide) in its Prime program, Amazon rivals... Read More »
Ecommerce shipping mistakes like choosing the wrong service level, using too much packaging, or even not researching what it will cost to ship a given product can cost online retailers... Read More »
Sell-through rate is a retail inventory key performance indicator that can help stores track product sales, strike a good inventory balance, and, ultimately, earn relatively more profit.
For many retail businesses, inventory... Read More »
Integrating a B2B company’s ecommerce site with internal systems can streamline operations and simplify customers’ buying experiences. Integrations offer significant benefits, but they are often difficult to get right.
One of... Read More »
Here is a list of recent ecommerce-related product releases and updates for late December. There are updates on video chat, shipping, automated data analysis, and payment gateways.
Got an ecommerce product... Read More »
Here is a list of new and upcoming business books for entrepreneurs, managers, and creative professionals to read in 2017. Learn how to get funded, shape social behavior, work happy,... Read More »
As the year draws to a close, we’ve compiled a list of the 25 most popular articles published during 2016, based on the number of page views.
Popular subjects included search engine optimization,... Read More »
An online retail transaction is complete only when the shipment arrives safely at the customer’s door. No amount of website design, creative marketing, and friendly personnel will matter to your... Read More »
Here are my favorite new mobile productivity apps of 2016. There are news apps, tools for photos and videos, tools to help your financial and mental well-being, a better keyboard, and... Read More »
2016 was a tough year for initial public offerings of venture-capital-backed ecommerce companies. However, it was a year of notable acquisitions of ecommerce companies by large retail chains and consumer... Read More »
It is that time of year — an opportunity to spend time with family, reflect on the successes and failures, and make plans for 2017. It is also time to... Read More »
Shopping on smartphones and tablets is convenient for consumers and provides merchants with increased revenue streams. It also changes the payment fraud landscape.
As merchants race to accept mobile transactions, fraudsters... Read More »
Here is a list of recent ecommerce-related product releases and updates for mid-December 2016. There are updates on chatbots, the Internet of Things, equity funding, digital assistants, and robotic fulfillment.
Got... Read More »
Without U.S. Robotics, the pioneering modem manufacturer, there arguably would not be a World Wide Web.
I recently spoke with the co-founder of U.S. Robotics, Casey Cowell, to discuss that company,... Read More »
Last month, in “For Success in Ecommerce, Answer ‘Why?’,” I explored reasons for launching an ecommerce business. Understanding the “Why,” “What,” and “How” is critical to succeeding in any type... Read More »
With the end of 2016, many B2B companies are reviewing this year’s ecommerce performance and planning for next year.
All too frequently, B2B ecommerce development is short sighted. Companies frequently ask,... Read More »
Amazon, Walmart, Target, Costco, and other large retailers have competitive advantages over small ecommerce or brick-and-click businesses, making it difficult to compete on identical products. But this does not mean... Read More »
Amidst concerns that election results would dampen November holiday spending, consumers expressed confidence in the economy by spending a total of $12.8 billion online in the U.S. during the five-day... Read More »
Here is a list of recent product releases and updates for late-November from companies that offer services to online merchants. There are updates on personalized shopping, fraud prevention, live chat,... Read More »
Here are our 10 most popular articles for November 2016, recognizing that articles we published earlier in the month are more likely to make the list than later ones.
5 Ecommerce... Read More »
Many entrepreneurs owe their success to identifying problems and then solving them. That’s the case for David Head and Alex Tapper, in Nashville, Tennessee.
In 2015 Head was a college student... Read More »
Managing free or low-cost shipping can be one of the most confusing and difficult problems online retailers — particularly small ones — face, as customers want a superb and a... Read More »
Data breaches seem to be the norm these days, whether they are at Yahoo, Home Depot, or, more recently, Michigan State University. And ecommerce merchants are not immune. My firm... Read More »
When the holiday season peaks, some small and mid-sized ecommerce businesses often struggle to meet customer demand and customer expectations.
While there are many factors that contribute to just how you... Read More »
Ignoring concerns about their country’s slowing economy, Chinese shoppers spent a record amount of money in the 24-hour period on Nov. 11 known as Singles Day.
Written numerically, 11.11 represents “bare... Read More »
Here is a list of recent ecommerce-related product releases and updates for mid-November. There are updates on fulfillment and distribution services, advertising networks and platforms, and buying products in virtual... Read More »
Monitoring how your advertising campaigns directly impact your company’s profitability or revenue may help you make better marketing decisions, reduce advertising waste, and improve your business.
While you could choose one... Read More »
Analysts are predicting that 2016 holiday ecommerce shopping will break records as national economic indicators improve and consumer purchasing continues its shift from physical stores to the Internet. Following are... Read More »