Practical Ecommerce

Twitter: 4 Ways to Promote Your Business for Free

Editor’s Note: This article was originally published by Web Marketing Today. Practical Ecommerce acquired Web Marketing Today in 2012. In 2016, we merged the two sites, leaving Practical Ecommerce as the successor.

According to Twitter, 35 percent of users follow businesses to get discounts and promotions. Not every small business has the funds to engage in a full-scale paid promotional campaign, however. The good news is that Twitter offers a variety of ways that smaller companies can market themselves for free.

In this article, I describe four ways to promote your business on Twitter using these free tactics.

1. Offer a ‘Twixclusive’

A “Twixclusive“ is an offer that is available exclusively on Twitter. Everyone loves a deal, and when presented as a Twixclusive, your followers feel as if they have an inside track to your promotions. Offering a Twixclusive can lead to more followers, more sales, and more retweets — all while building a loyal fan base.

Here are three ways to leverage Twixclusives to promote your business.

Limited-time Discounts and Special Offers. Give followers a special discount or exclusive offer that is good only for a limited time.

Once you decide on an offer, create a tweet that includes a link to your website, a unique code that your followers can use at checkout (either online or in-store), the specifics of your promotion, and the hashtag #Twixclusive.

Using the hashtag alerts followers and non-followers alike to your offer. Many Twitter users seek out this hashtag to look for deals they cannot get elsewhere.

Indochino’s Twixclusive offer.

Twixclusive offer from Indochino, a menswear retailer.

Videos and Photos. Post videos and photos that give followers a behind-the-scenes look at your business.

Q&A Sessions. Promote exclusive question and answer sessions with a member of your company.

Taco Bell’s promoted a Twixclusive Q&A.

Taco Bell promoted a Twixclusive Q&A with executive chef Lorena Garcia.

Regardless of which type of Twixclusive you choose, schedule promotions on a routine basis, perhaps as often as weekly. Doing so incentivizes people to follow your business and look forward to the next offer. Using hashtags such as #MondayMadness or #ThriftyThursdays assures your followers that this will be a regular occurrence.

2. Run a ‘Flock to Unlock’ Campaign

Twitter’s Flock to Unlock campaign is a way to incentivize your followers to perform a specific action in order to reveal a special deal. You can choose to disclose the deal in your initial tweet or keep it a secret, revealing it only after a particular criterion has been met, such as a specific number of retweets.

Here are the steps to create a Flock to Unlock campaign using retweets as the example.

  • Find out what particular product, color, or style of your product that followers like best — which you can do by asking them to visit your website and provide feedback.

    Seeking feedback for a Flock to Lock campaign.

    Retailer seeking feedback for a Flock to Unlock campaign.

  • Determine how many retweets you need to unlock the deal, and then give your followers precise instructions on what they must do in order to receive it.

    A Flock to Unlock teaser message.

    A Flock to Unlock teaser message.

  • When you reach the required number of retweets, let your customers know and then reveal the deal.

    A Flock to Unlock campaign revealed.

    Flock to Unlock campaign revealed.

  • Once the campaign concludes, update your followers and retweet positive mentions that you received while it was in progress.

    Flock to Unlock campaign feedback.

    Flock to Unlock campaign feedback.

3. Generate Interest in New Product Launch

If you plan to introduce a new product in the near future, generate interest by posting tweets about it several weeks in advance.

Product launch countdown.

Product launch countdown.

Tweet hints on a regular basis incorporating a hashtag that refers to the product, and that gets people involved.

This type of promotion also works well using a Flock to Unlock campaign. The big reveal could be a video or photo announcing the new product. Link to a page on your website that provides more information.

Also, be attentive to tweets that generate the most interest and then fine-tune your messages to align with them. Repeat what works best and scrap the rest.

4. Promote Events

Use industry, seasonal, or cultural and sporting events to promote your business.

Industry Events. Kick-start conversations on Twitter about industry trade shows, conferences, or meetings in which you participate. Use a hashtag specific to the event to keep conversations focused, such as in this example.

Industry event promotion.

Industry trade show that uses an event-related hashtag.

Seasonal Events. Events such as Mother’s Day, graduation, back to school, and Thanksgiving tend to create spikes in conversation on Twitter. Use hashtags such as #MothersDay to insert your business into the discussion.

Seasonal promotion that uses #MothersDay hashtag.

Mother’s Day Twitter promotion.

Cultural and Sporting Events. Twitter conversations tend to peak around recurring cultural and sporting events such as the Oscars, the Super Bowl, or the World Series.

Cultural event promotion.

Twitter promotion tied to a sporting event.

Alternatively, focus on local- or state-level events to generate buzz for your company. Here are some examples:

  • Colorado’s Winter Carnival;
  • Iowa’s RAGBRAI, a bike ride across the state;
  • Utah’s Sundance Film Festival;
  • Chicago’s Taste of Chicago.

Creating engaging tweets that center around these events is yet another way to gain more followers and breed interest in your business. Consider coupling events with a Twixclusive or Flock to Unlock campaign to amplify the effect.

Kristine Wirth

Kristine Wirth

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