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OSF Commerce transforms ecommerce transactions into engaging customer experiences that drive revenue, build branding, and integrate with other business applications.
With OSF Commerce retailers can select and deploy flexible ecommerce platforms, improve speed and quality of customer interactions, automate end-to-end business transactions, optimize fulfillment, and maximize revenue.
The OSF UnifyCOMMERCE product is an advanced a customer-centric solution that gathers customer data from multiple sales channels, online as well as offline, and brings it in Salesforce Sales and Service Clouds, for a centralized view of all customers’ data.
The solution was designed to help retailers have access to everything they need to know about customers’ actions and preferences. Information on sales orders, products, page visits, wish lists, abandoned carts, review history, tickets, and accumulated loyalty points is done by integrating Salesforce Clouds with ecommerce platforms, point of sale solutions, clienteling apps, enterprise resource planning systems, loyalty and rewards programs, and many more.
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