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Roojoom provides a customer journey platform that enables brands to create unique customer experiences and journey management algorithms to improve service, upselling, and brand loyalty.
Roojoom’s Personal Journey Hub™ creates algorithms assigned to each customer to engage them through time and across service channels. It also creates a unique personal mini-site for every customer based on their data and where they are in their journey. Machine learning selects the objectives, or journey destinations to drive customers to, optimizing KPIs as well as improving customer loyalty and customer value.