How AI Transforms E-Commerce in 2026
The future of e-commerce is increasingly shaped by artificial intelligence. The rapid adoption has evolved from experimentation to execution, and the performance gap in 2026 is widening between brands that talk about AI and those that implement it at scale.
Our comprehensive “2026 State of AI in E-Commerce” report is designed for executives, operators, leaders, and teams seeking clarity on where AI delivers value today and is likely to evolve.
Based on proprietary findings, original research, consumer and operator insights, and real-world implementation data, the report examines how AI reshapes the way brands manage demand, inventory, fulfillment, customer experience, and decision-making at scale.
State of AI in E-Commerce
Key insights in the report include:
- How leading brands use AI to improve forecasting, inventory placement, and delivery.
- Where AI is driving measurable efficiency gains across operations, logistics, and customer experiences — and where it falls short.
- Common failures when brands attempt to “AI-enable” their tech stack without the right data, integration, or infrastructure.
- How consumer AI-driven expectations for speed, transparency, and personalization are evolving.
- The next phase of AI, as brands move beyond point solutions toward integrated, system-level intelligence.
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As AI capabilities accelerate, so does complexity. Many organizations contend with fragmented tools, siloed data, and rising expectations from customers and internal stakeholders.
The report cuts through the noise for practical insight into how AI, responsibly applied, is a sustainable end-to-end ecommerce solution, whether you are:
- An executive shaping long-term technology and operations strategy,
- A marketing or commerce leader responsible for growth and experience,
- An operator tasked with improving performance across fulfillment and logistics, or
- A team evaluating how AI fits into your current systems and capabilities.
AI is increasingly embedded in retail ecosystems as its economic, operational, and experiential potential expands. The brands that win in 2026 and beyond will bridge intelligence, infrastructure, and execution. Others will struggle to compete.
Download the “2026 State of AI in E-Commerce” report today.
About Stord
Stord is The Consumer Experience Company powering seamless checkout through post-delivery by providing comprehensive commerce enablement across high-volume fulfillment services and e-commerce technology for omnichannel brands. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite, including order management, warehouse management, and pre- and post-purchase platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. Learn more at stord.com.
