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Customer Service
Getting Started with AI Customer Support
December 10, 2024 • Gian Maria Gramondi
AI is transforming how ecommerce businesses engage with customers. Success lies in starting small and balancing automation with the human touch.
Gian Maria Gramondi is the co-founder of Shop Circle, a leading Shopify app provider powering 120,000 brands worldwide.
Gian Maria was previously a brand specialist and a category manager for Amazon and, before that, a strategy consultant for Deloitte Luxembourg.
He holds a master’s degree in management from ESCP Business School in Paris, a master's in international management from Bayers Business School in London, and a cum laude bachelor’s degree in economics and management from Luiss Guido Carli University in Rome.
Contact Gian Maria via LinkedIn.
AI is transforming how ecommerce businesses engage with customers. Success lies in starting small and balancing automation with the human touch.
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