Here is a list of product releases and updates for late March from companies that offer services to online merchants. There are updates on social commerce, furniture shipping, chargeback management, Amazon summits, and Facebook ad transparency.
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Ecommerce Product Releases
Instagram launches Checkout for shopping. Checkout on Instagram will be available within posts and stories with shopping stickers and tags, enabling Instagram users to buy, track, and manage their purchases directly within Instagram and allowing businesses to sell directly on Instagram. After discovering a Checkout-enabled product, shoppers will see “Checkout on Instagram” when they tap to view additional details. Shoppers will be able to pay with Visa, Mastercard, American Express, Discover, and PayPal. Shoppers can also use the Instagram app to view their order status, delivery date, and tracking number, as well as cancel orders, initiate a return, and request additional support.
Twitter offers Snapchat-like camera features. Twitter is launching a Snapchat-like camera feature that lets users post videos or photos in a swipe. The update allows users to more easily access the service’s existing camera, encouraging them to show nearby events in real-time. Twitter has opened access to its prototype app, called “twttr,” which the company is using to test new ideas and obtain feedback, marking the first time Twitter has provided early explorations of product features to the public. Users must apply for access to the app.
Instacart launches Instant Cashout for instant payment. Instacart has partnered with Stripe to build a solution that will let shoppers — Instacart workers who shop in stores on behalf of consumers — to receive the cash they’ve earned through Instacart whenever they want. All U.S. shoppers can expect to have access to Instant Cashout by June 2019.
Adobe announces Commerce Cloud. Adobe has announced the availability of Adobe Commerce Cloud, a core part of Adobe Experience Cloud. Built on the Magento platform, Adobe Commerce Cloud focuses on brands looking to deliver a differentiated commerce experience on an aggressive timeline. Adobe Commerce Cloud integrates with Adobe Analytics Cloud, Adobe Marketing Cloud, and Adobe Advertising Cloud.
uShip’s In-home delivery enhanced for online furniture sellers. uShip, a logistics technology platform for large-item transport, has announced the expansion of “In-Home Delivery,” a suite of technology tools for online furniture sellers. uShip’s In-Home Delivery, which saw a 260 percent increase in furniture shipments in 2018, now includes instant shipping rates that integrate directly into sellers’ checkout process via an API, as well as curated carrier networks.
eBay rolls out Google Pay. eBay is introducing Google Pay to its suite of payment options to further increase customer choice in its new managed payments experience. Google Pay users will be able to complete purchases on eBay via the app, mobile web, and on desktop — from sellers participating in managed payments. Customers who have the Google Pay digital wallet will also be able to complete purchases on desktop, regardless of operating system or device.
Verifi launches self-service chargeback dispute management. Verifi, a provider of end-to-end payment protection and risk management solutions, has launched “Self-Service Chargeback Representment,” a new service for merchants to fight chargebacks with in-house dispute management. The web-based solution empowers merchants with instant access to the critical information needed to represent a chargeback.
Facebook introduces Ad Library to help users learn more about ads. Facebook has launched Ad Library, previously called Ad Archive in the U.S., to help users learn more about ads on Facebook or Instagram related to politics. Ad Library offers information about who saw the ad, as well as its spend and impressions. Ad Library houses ads for seven years. Facebook is updating Ad Library to make it easier to learn about all ads and the pages that run them. It’s also making improvements to the Ad Library report. Starting in mid-May, it will update the Ad Library report daily, rather than weekly. It will also offer weekly, monthly, and quarterly reports that are downloadable for anyone.
Amazon’s new Selling Partner Summits have sold out. Amazon announced that its new Selling Partner Summits, a series of six conferences for small and medium-sized business, have sold out in six weeks. More than 1,800 SMBs are set to attend the nationwide events between March and October. Each summit will feature an Amazon-led educational track, experts’ lounge, and product labs to help small businesses build and grow their sales in Amazon’s stores. Participants will learn directly from Amazon’s experts and meet like-minded Amazon sellers to network, learn, and share success stories.
Amazon Pay to integrate Worldpay. Worldpay, a payments technology company, became the first ever acquirer to integrate Amazon Pay into its payment options. Now Worldpay merchants can provide a familiar way for shoppers to complete their purchases, by enabling them to use the information already stored in their Amazon account.