Practical Ecommerce
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    James Hyde

    James is a founder and operations director of an ecommerce fulfillment house in the UK, who promote themselves as a technology leader in the UK fulfillment market. He has a masters degree in manufacturing engineering and a background in process and product design, as well as previous experience with online retail.

  • Management

    How to Reduce Picking and Packing Errors

    July 23, 2012 •

    The picking and packing of ecommerce orders can be repetitive, mistake-prone work. But a well-designed workflow, using complementary software, can help reduce mistakes, provided that it supports the employees doing the work — not frustrate or hinder them. This article will explain how... Read More »

  • Management

    The Future of Regulated Mail, and Ecommerce Shipping

    April 11, 2012 •

    People don’t write letters these days. They send emails. In the U.K., this has produced big changes in the state-owned Royal Mail. These changes have huge consequences for online retailers there. In the U.S., the Postal Service is starting to follow suit. In this article, I'll explain ... Read More »

  • Management

    How to Monitor and Manage Your Wholesale Suppliers

    March 8, 2012 •

    In the beginning, you might be content that your inventory suppliers have simply delivered your goods on time. But as you grow and take on more lines, more staff, or outsource to a fulfillment company, you’ll quickly find that the arrival of poorly marked goods can waste time. In this ... Read More »

  • Management

    How to Pack and Protect an Ecommerce Shipment

    February 9, 2012 •

    There are three main aspects to packaging for ecommerce shipments. Protection. Helps prevent damage to the items during transit. Presentation. Gives perceived value to the customer. Cost. Often a limiting factor. In this article, I will address "protection" matters: How to... Read More »

  • Management

    How to Expand to the U.K. Market

    January 25, 2012 •

    Editor's Note: We welcome James Hyde as our newest contributor. He's a U.K.-based shipping and fulfillment expert with Six Works, a fulfillment firm. Hyde's first article, below, explains money-saving strategies for U.S.-based merchants to sell to U.K. consumers. While the U.S. online ... Read More »