Michael Manzione

Articles by: Michael Manzione

Michael Manzione

Michael Manzione is chief operating officer for Rakuten Super Logistics, an ecommerce-focused fulfillment and shipping provider. Manzione's 30 years of expertise spans operations, management, and supply chain — in the ecommerce, retail, pharmaceutical, and food and beverage industries.

He has managed shipments for many ecommerce retailers, including the management of order fulfillment operations, nationwide warehouse operations, customer service, and call centers. Michael earned his B.A. in Finance from the University of Wisconsin, Milwaukee. Email Michael.

Shipping & Fulfillment
Reducing ‘Waste’ in Ecommerce Fulfillment

January 6, 2016 • Michael Manzione

One of the best ways to improve profitability in your warehouse is to reduce or eliminate waste. I addressed this in my last article, “Streamline Ecommerce Fulfillment with 5S Methodology,”
Shipping & Fulfillment
Streamline Ecommerce Fulfillment with 5S Methodology

November 30, 2015 • Michael Manzione

Whether your order volume is 10 orders a day or 10,000 and whether you’re shipping orders from a garage, small warehouse, or a large automated facility, you can benefit from learning and ...
Shipping & Fulfillment
Fulfillment: How to Speed up the Picking Process

October 27, 2015 • Michael Manzione

In “Holiday Checklist for Ecommerce Operations,” my article last month, I shared steps to assist in your preparation for the upcoming seasonal rush. In this article, I’ll offer tips to your warehouse team, to ...
Shipping & Fulfillment
Holiday Checklist for Ecommerce Operations

October 1, 2015 • Michael Manzione

We’re fast approaching the time of year that typically accounts for more than 20 percent of annual retail sales. It usually defines whether a company is profitable or not. Communication, organization,
Shipping & Fulfillment
What’s the True Cost of Inventory?

August 31, 2015 • Michael Manzione

Inventory is often the largest asset of ecommerce merchants. Inventory defines merchants’ businesses and their position in the marketplace. It defines customers’ expectations of the business. For most ecommerce merchants, the ...
Business
A Random (8-year) Walk in Ecommerce

August 3, 2015 • Michael Manzione

For eight years I’ve held executive positions with third-party ecommerce fulfillment companies — functioning as intermediaries between merchants and customers. It’s a unique perspective, as I’m able to see what ...
Inventory
SKU Management Ensures Inventory Profits

July 1, 2015 • Michael Manzione

SKU management is the process of analyzing the cost of carrying each inventory item to ensure it is meeting the financial objectives of the business. If your business is virtual and ...
Inventory
Inventory Labeling Basics: SKUs, UPCs, EANs

May 27, 2015 • Michael Manzione

The barcode was first scanned in 1974, on a packet of Juicy Fruit gum. Since then, the technology used in scanning products in the retail marketplace has become commonplace. In ...
Inventory
How to Set Up Inventory and Fulfillment to Manage Growth

April 27, 2015 • Michael Manzione

Many new ecommerce businesses become overwhelmed with managing inventory and fulfillment. What started in a garage, with little fanfare, now requires more space and more organization. Perhaps the business is ...
Shipping & Fulfillment
How to Manage UPS, FedEx Dimensional Weight Pricing

March 26, 2015 • Michael Manzione

The days of being able to offer free shipping may be coming to an end for many ecommerce merchants. UPS and FedEx have implemented dimensional weight pricing for ground packages ...