Practical Ecommerce
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    Stanley Arul

    Stanley Arul is a supply chain expert with Optima Logica, a consulting firm that focuses on logistics optimization, vendor relationship management and warehousing.

  • Management

    Effective Return Policies Save Money and Earn Business

    November 10, 2008 •

    If there is one thing that every online retailer hates and fears, it’s returns. Many great stores fight to keep return rates below 2 percent of total shipments. Those merchants work with the carriers and shippers, modify their websites, and send customer satisfaction surveys—all of whic... Read More »