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Merchant Voice

Photo a a lady typing on a laptop screen that says "Shop local"
Management & Finance > Merchant Voice

‘Shop local’ applies to ecommerce businesses, too

The pandemic has altered the behavior of consumers, moving from in-person shopping to online. We have experienced it here in the U.K. Online ordering has increased significantly.

Should you buy a failing ecommerce brand?
Management & Finance > Merchant Voice

Should you buy a failing ecommerce brand?

Delivery driver with an Amazon box
Amazon & Marketplaces > Merchant Voice

My response to negative Amazon reviews

After 20 years of ecommerce, change is the only certainty
Management & Finance > Merchant Voice

After 20 years of ecommerce, change is the only certainty

9 exercise tips for desk-bound workers
Management & Finance > Merchant Voice

9 exercise tips for desk-bound workers

The 3 rules of ecommerce design
Management & Finance > Merchant Voice

The 3 rules of ecommerce design

Amid Covid-19, it’s time to build
Management & Finance > Merchant Voice

Amid Covid-19, it’s time to build

Lessons from 20 years of ecommerce
Management & Finance > Merchant Voice

Lessons from 20 years of ecommerce

How I maintain mental, physical health
Management & Finance > Merchant Voice

How I maintain mental and physical health (to grow my business)

Launching an ecommerce business- the first steps
Management & Finance > Merchant Voice

Launching an ecommerce business: the first steps

New U.K. ecommerce businesses need guidance
Management & Finance > Merchant Voice

New U.K. ecommerce businesses need guidance

‘Organizational debt’ is hurting my company
Management & Finance > Merchant Voice

‘Organizational debt’ is hurting my company

Planning my business for a new world
Management & Finance > Merchant Voice

Planning my business for a new world

How Covid-19 affects U.K. businesses
Management & Finance > Merchant Voice

How Covid-19 affects U.K. businesses

What I look for in an employee
Management & Finance > Merchant Voice

What I look for in an employee

You're hired sticker
Management & Finance > Merchant Voice

Need good employees? Be a good employer

Management & Finance > Merchant Voice

For 2020, use pre-orders to avoid dead stock

Management & Finance > Merchant Voice

Plan for fraud (but try to prevent it)

E.U. anti-fraud legislation emphasizes mobile
Management & Finance > Merchant Voice

E.U. anti-fraud legislation emphasizes mobile

My experience with SEO
SEO > Merchant Voice

My experience with SEO

Sales training starts with The Dummy Curve
Management & Finance > Merchant Voice

Sales training starts with The Dummy Curve

The power of an ecommerce blog
Management & Finance > Merchant Voice

The power of an ecommerce blog

What's the best ecommerce platform for your business?
Management & Finance > Merchant Voice

What’s the best ecommerce platform for your business?

The evolution of my customer service team
Management & Finance > Merchant Voice

The evolution of my customer service team

Quality, low-volume goods are a growth market
Management & Finance > Merchant Voice

Quality, low-volume goods are a growth market

Is it time to reassess importing products from China?
Management & Finance > Merchant Voice

Is it time to reassess importing products from China?

Migrating ecommerce platforms is more than moving data
Management & Finance > Merchant Voice

Migrating ecommerce platforms is more than moving data

Even online retailers need a break
Management & Finance > Merchant Voice

Even online retailers need a break

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