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Merchant Voice

After 20 years of ecommerce, change is the only certainty
Management & Finance > Merchant Voice

After 20 years of ecommerce, change is the only certainty

Designing, building, and launching a website is just the beginning of an ecommerce business. Attracting and converting visitors is the next, all-important step. A website alone does not guarantee anything. But the most critical factor in long-term success is the ability to change and adapt.

9 exercise tips for desk-bound workers
Management & Finance > Merchant Voice

9 exercise tips for desk-bound workers

The 3 rules of ecommerce design
Management & Finance > Merchant Voice

The 3 rules of ecommerce design

Amid Covid-19, it’s time to build
Management & Finance > Merchant Voice

Amid Covid-19, it’s time to build

Lessons from 20 years of ecommerce
Management & Finance > Merchant Voice

Lessons from 20 years of ecommerce

How I maintain mental, physical health
Management & Finance > Merchant Voice

How I maintain mental and physical health (to grow my business)

Launching an ecommerce business- the first steps
Management & Finance > Merchant Voice

Launching an ecommerce business: the first steps

New U.K. ecommerce businesses need guidance
Management & Finance > Merchant Voice

New U.K. ecommerce businesses need guidance

‘Organizational debt’ is hurting my company
Management & Finance > Merchant Voice

‘Organizational debt’ is hurting my company

Planning my business for a new world
Management & Finance > Merchant Voice

Planning my business for a new world

How Covid-19 affects U.K. businesses
Management & Finance > Merchant Voice

How Covid-19 affects U.K. businesses

What I look for in an employee
Management & Finance > Merchant Voice

What I look for in an employee

You're hired sticker
Management & Finance > Merchant Voice

Need good employees? Be a good employer

Management & Finance > Merchant Voice

For 2020, use pre-orders to avoid dead stock

Management & Finance > Merchant Voice

Plan for fraud (but try to prevent it)

E.U. anti-fraud legislation emphasizes mobile
Management & Finance > Merchant Voice

E.U. anti-fraud legislation emphasizes mobile

My experience with SEO
SEO > Merchant Voice

My experience with SEO

Sales training starts with The Dummy Curve
Management & Finance > Merchant Voice

Sales training starts with The Dummy Curve

The power of an ecommerce blog
Management & Finance > Merchant Voice

The power of an ecommerce blog

What's the best ecommerce platform for your business?
Management & Finance > Merchant Voice

What’s the best ecommerce platform for your business?

The evolution of my customer service team
Management & Finance > Merchant Voice

The evolution of my customer service team

Quality, low-volume goods are a growth market
Management & Finance > Merchant Voice

Quality, low-volume goods are a growth market

Is it time to reassess importing products from China?
Management & Finance > Merchant Voice

Is it time to reassess importing products from China?

Migrating ecommerce platforms is more than moving data
Management & Finance > Merchant Voice

Migrating ecommerce platforms is more than moving data

Even online retailers need a break
Management & Finance > Merchant Voice

Even online retailers need a break

My first big inventory mistake
Management & Finance > Merchant Voice

My first big inventory mistake

After Magento 1, build something special
Design & Development > Merchant Voice

After Magento 1, build something special

The risk of vanity metrics (and following others)
Management & Finance > Merchant Voice

The risk of vanity metrics (and copying others)

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