Ken Kikkawa
Ken Kikkawa is CEO of eHobbies.com, a hobby-related ecommerce site with over 60,000 inventory items. eHobbies was founded in 1999, and it's the leading ecommerce hobby retailer in the world.
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Merchant Voice
You Gotta Have Something to Sell
October 31, 2010 • Ken Kikkawa
Happy Halloween! Before the ghosts & goblins and droves of trick-or-treaters descend upon our neighborhood, I've managed to find some quiet time to write. I recently returned from the 2010 iHobby Expo in Chicago, which is the largest trade show in the radio control and model hobby...
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Business
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Merchant Voice
Back on the Front Line
August 31, 2010 • Ken Kikkawa
As a business owner, there are many times when you have to do it all: hire, fire, answer phones, solve UPS problems, pick & pack orders...you name it! Some of the most challenging parts of my job is not the business aspect of running the company but instead the people aspect of it....
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Business
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Merchant Voice
Highlights from the Internet Retailer Conference
June 24, 2010 • Ken Kikkawa
I recently attended the Internet Retailer Conference in Chicago and it was a terrific show. If you are able to attend only one show per year, I highly recommend going to this one and if you are not able to get to any shows because you are too involved in your business you need to find ...
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Business
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Merchant Voice
Why Free Shipping Works
February 5, 2010 • Ken Kikkawa
There has been alot written on Practical eCommerce and elsewhere regarding free shipping and whether or not it makes sense for merchants to offer. I'd like to share my experience with it and tell you why it makes sense for eHobbies. For years, we rarely offered free shipping promotions...
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Business
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Merchant Voice
Hello 2010
January 1, 2010 • Ken Kikkawa
The holiday orders have all been delivered and hopefully we have made thousands of children and adults happy with their gifts of toys and hobbies. Whether it was an RC car, train set, model kit, model rocket set or slot car set, hours of fun were spent together with friends and family ...
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Business
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Merchant Voice
UPS vs. FedEx vs. USPS. Which is best?
November 20, 2009 • Ken Kikkawa
The holiday craziness begins a week from today. But long before the anticipated ramp up in sales takes place, experienced merchants have already taken a look at an important component ...
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Business
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Merchant Voice
Goal Setting with our Teams
October 7, 2009 • Ken Kikkawa
As merchants, entrepreneurs and business drivers we all wear various hats during the course of the day, week or month that sometimes are not part of any job description. One of my principle responsibilities is to set the overall direction and strategy for our company, both long term an...
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Business
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Merchant Voice
Prioritizing for the Holidays
September 1, 2009 • Ken Kikkawa
I'm a merchant at heart. I love merchandise. It probably goes back to over 20 years ago when I was an assistant buyer for May Company department stores. Part of our responsibility was to work out in the stores during sale periods in November and December. It gave me a chance to get ...
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