10 Ways Merchants Can Use Google+

 

The continued growth of Google+, along with an increased understanding of the nature of the platform, has caused many companies to establish a presence there. Google has also positioned Google+ as a channel businesses can use.

With that in mind, here are 10 ways you can take advantage of what the platform has to offer.

1. Create a Google+ Page

Zoom Enlarge This Image A Google+ Page is your company's hub inside the social network.

A Google+ page is your company's hub within the network. Not only that, its presence can have a positive bearing on search returns.

According to Google, when people search for your business on Google, they can get information from your Google+ page on the right-hand side of their search results. When people who follow your page search for information relevant to your business, content you've shared may appear in search results.

Zoom Enlarge This Image Example of Google+ return in search results.

I outlined the steps required to set up a Google+ Page in "How to Create a Google+ Business Page."

Note that you must first have a Google+ profile in order to set up a page.

2. Connect Your Google+ Page and Website

Link Google+ to Your Website

Link the page to your website by installing a snippet of code to improve the likelihood that your Google+ content will appear in search results. This lets Google know that your website is associated with an official Google+ page.

Zoom Enlarge This Image Snippet of code to add to website.

Another way to connect a Google+ page to your site is to add the Google+ Badge, which allows visitors to "+1" or share your content and follow your Google+ page directly from your site.

Zoom Enlarge This Image Add a Google+ Badge to your website.

Link Your Website to Google+

Take the following steps to link to your website from your Google+ page.

  • Go to the Google+ page you'd like to edit.
  • Click the profile icon.
  • Click "Edit Profile."
  • Click "Website."
  • Type your homepage URL.
  • Click "Save."

3. Add Social Extensions to Google Ads

Zoom Enlarge This Image Social extensions +1 annotations to Google AdWords ads.

Social extensions — also referred to as "page endorsements" or "+1 annotations" — gain visibility for your business by featuring customer recommendations in your Google AdWords campaigns. According to Google, this can increase your ads' average click-through rate by 5 to 10 percent.

By default, AdWords ads that appear on Google or the Google Display Network all have a +1 button. With social extensions, a +1 on your ad applies to your Google+ page. All +1's from your Google+ page are also applied to your AdWords ads.

Take the following steps to enable social extensions in an AdWords campaign.

  • Click "Ad extensions," and then change the view to "Social extensions."
  • Click "New extension" and enter your Google+ page web address.
  • Click “Save and continue.”

4. Connect with Customers Using Google+ Hangouts

Zoom Enlarge This Image Hangouts enable face-to-face interaction with customers.

Google+ Hangouts enable you to host a video chat with up to nine other people. Hangouts make it easy to connect with customers face-to-face.

Two of the most popular ways Hangouts can serve business interests include customer appreciation events and customer feedback sessions.

Another feature called "Hangout on Air" allows you to live-stream and record your Hangout, and then make it publicly available for anyone to view via Google+ or YouTube. This could be useful for new product launches, product demonstrations, interviews with experts, and as a way to reach new customers.

5. Post Routine Content

Post interesting content on a routine basis to keep your followers engaged. Each post appears in your followers' streams and provides them with more opportunities to interact with you. It's also a good way to keep your business top of mind with customers. Google recommends posting at least every other day.

Types of posts include:

  • Questions
  • Polls and surveys
  • Exclusive promotions
  • Product photos and videos
  • New product announcements
  • Inspirational quotes
  • Links to content from other pages and followers

Social media management platforms such as HootSuite enable users to post directly to Google+, which prevents the need to visit the site itself in order to do so.

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