Stephan M. Spencer, M.Sc., is the founder and president of Netconcepts, a web agency that specializes in search engine optimized e-commerce, and email marketing through its GravityMail division. Clients include Home Shopping Network, AOL, Verizon SuperPages.com, Discovery Channel, and REI, to name a few.

Stephan is a frequent speaker at Internet conferences around the globe (including Berlin, London, Toronto, Santiago, Auckland, New York, Chicago, San Francisco, Los Angeles) for organizations such as the DMA, the AMA, JupiterMedia, Internet World, IQPC and IIR.

In addition to being a senior contributor to Practical eCommerce, Stephan is also a senior contributor to MarketingProfs.com, and he's been a contributor to DM News, Multichannel Merchant, Catalog Age, Catalog Success, Unlimited, NZ Marketing, Building Online Business, and others. He is co-author of the analyst report "The State of Search Engine Marketing 1.0 – New Strategies for Successful Cataloging" published by Catalog Age.

In adddition to writing here, Stephan also blogs at Stephan Spencer's Scatterings, Natural Search Blog, MarketingProfs Daily Fix, Changes for Good, Google I Suggest..., and Business Blog Consulting. Stephan can be contacted at (608) 285-6600 or via email at stephan@netconcepts.com.