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Management
10 Retail Blockchain Vendors
October 20, 2017 • Gagan Mehra
In “10 Ways Blockchains Can Benefit Merchants,” my previous article, I addressed potential uses for blockchain technology. In this post, I’ll describe 10 service providers that already use that technology. Blockverify Blockverify ... Read More »
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Management
10 Ways Blockchains Can Benefit Merchants
October 5, 2017 • Gagan Mehra
The Internet is buzzing with how blockchains can solve problems and disrupt multiple industries. But what exactly is a blockchain and how can it benefit merchants? A blockchain is a “distributed ... Read More »
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Marketing
105 Leading Social Networks Worldwide
September 27, 2017 • Gagan Mehra
Much has changed since 2015 when we last updated our list leading social media sites. Many more social networks have been launched. Some have been discontinued. This post will list all leading English-language social networks as of Sept. 2017. It will also indicate social networks that were added since the 2015 article, by placing “(New)” beside the name Read More »
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Management
Can Personalization Save Shopping Malls?
September 10, 2017 • Gagan Mehra
The rise of ecommerce is impacting shopping malls. Traffic and sales are down significantly. 2017 has been a particularly bad year for brick-and-mortar retailers, with hundreds of announced store closures. In ... Read More »
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Marketing
Using Google Home for Voice-enabled Shopping
August 11, 2017 • Gagan Mehra
My previous post, “10 Alexa Skills for Shopping (and Selling),” focused on Amazon’s voice assistant, Alexa, and the burgeoning number of third-party apps and APIs — “Skills” — for that technology. ... Read More »
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Management
10 Alexa Skills for Shopping (and Selling)
July 26, 2017 • Gagan Mehra
In “The Growing Adoption of Voice Commerce,” my previous post, I addressed how Amazon’s Alexa is the leading voice-based assistant. I mentioned in the post that Amazon now offers Alexa Voice ... Read More »
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Conversion
The Growing Adoption of Voice Commerce
July 2, 2017 • Gagan Mehra
Three years ago, in “Voice Commerce Ready for Prime Time?,” I presented the pros and cons of voice-activated transactions. Since then, voice commerce has grown significantly, with the adoption of ... Read More »
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Management
Intelligent Ways to Manage Fraud
June 8, 2017 • Gagan Mehra
Fraud continues to impact online merchants. Some experience chargebacks, while others experience various forms of return fraud. Fraud hurts not only merchants but also consumers, as merchants often increase prices ... Read More »
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Marketing
A Primer on Multichannel Marketing
April 20, 2017 • Gagan Mehra
Multichannel marketing is the practice of engaging with consumers across different channels, such as websites, mobile apps, brick-and-mortar stores, mail order catalogs, and even promotional events. Why Multichannel Marketing? Retailers typically have ... Read More »
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Conversion
Getting Started with Real-time Product Targeting
March 29, 2017 • Gagan Mehra
Product targeting has been practiced for years in the online retail world, where segments of customers are targeted with products based on their preferences and purchase history. This has evolved ... Read More »
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Management
Why Adopt Conversational Commerce?
February 26, 2017 • Gagan Mehra
New methods of engaging consumers are launched frequently. Few are successful. Conversational commerce, however, has gained widespread adoption in a short period. Conversational commerce enables transactions via instant messaging tools, such ... Read More »
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Marketing
Real-time Pricing Affordable for Smaller Merchants
January 22, 2017 • Gagan Mehra
Most retailers change product prices infrequently. But larger companies, such as Amazon, Jet, and Sears, continually adjust prices in real time. Now smaller merchants can also benefit from real-time pricing and promotions. ... Read More »
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Conversion
Does Visual Search Improve Ecommerce Conversions?
December 9, 2016 • Gagan Mehra
Last month I addressed the rise of visual search for ecommerce. Many larger merchants now offer the feature as part of their mobile app. This holiday season gave me an opportunity to test the ... Read More »
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Design & Development
Visual Search for Ecommerce Going Mainstream
November 8, 2016 • Gagan Mehra
Back in 2006, a company named Like.com enabled consumers to upload a photo to search for products. Like.com was popular as a price comparison site, but visual search did not ... Read More »
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Management
Ecommerce in India: Marketplaces, Cash on Delivery Dominate
June 21, 2016 • Gagan Mehra
India is the second most populated country in the world with a large, educated workforce. It is a robust market for selling online. Ecommerce started in India in the late ... Read More »
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Management
Ecommerce in Taiwan: Thriving Market, Huge Mobile
May 12, 2016 • Gagan Mehra
Taiwan might be a small island but it is big on ecommerce. Taiwan is among the world leaders in terms of ecommerce penetration — the percentage of residents that have ... Read More »
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Management
Ecommerce in Australia: Cross-border Shopping Common
April 7, 2016 • Gagan Mehra
According to National Australia Bank, online retail spending in Australia increased by 10 percent, to $17.6 billion, in 2015. This compares to roughly $562 billion for China, the country with ... Read More »
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Management
Ecommerce in South Korea: Aggressive Discounting, Rewards
March 9, 2016 • Gagan Mehra
South Korea is the seventh largest retail ecommerce market in the world and the third largest in Asia Pacific, after China and Japan. It boasts the fastest Internet speeds in ... Read More »
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Management
Ecommerce in Japan: Marketplaces Dominate
February 23, 2016 • Gagan Mehra
Amazon is no longer the world’s largest ecommerce site in terms of number of visitors. That position now belongs to Taobao, the online marketplace, from China. Ecommerce is growing quickly ... Read More »
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Management
8 Low-cost IoT Vendors for Retailers
February 2, 2016 • Gagan Mehra
In “‘Internet of Things’ Helping Ecommerce Merchants,” I explained how IoT could make smaller retailers more efficient and save money. This post takes IoT a step further, by listing affordable ... Read More »
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Conversion
5 Signs of Conversion Leaks on Ecommerce Sites
January 26, 2016 • Gagan Mehra
Conversion is critical for ecommerce merchants. Most retailers hover around a 2 percent conversion rate. Many of the techniques to improve conversion focus on the checkout flow. While checkout should be ... Read More »
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Conversion
10 Surprising Mistakes on Large Ecommerce Sites
January 7, 2016 • Gagan Mehra
Most people start their holiday shopping before Thanksgiving Day. I am no different. I also started the shopping ritual before Thanksgiving Day this past year. I prefer shopping online and ... Read More »
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Management
Jet vs. Amazon: A Quick Comparison
October 20, 2015 • Gagan Mehra
Jet launched a few months back, claiming that it will be the Amazon killer. Jet’s original model was similar to Costco, where consumers must pay a membership fee to shop ... Read More »
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Management
‘Internet of Things’ Helping Ecommerce Merchants
October 8, 2015 • Gagan Mehra
The adoption of Internet of Things has grown in the retail world since I last wrote about it in December 2013. While larger companies are benefitting from this technology, many ... Read More »
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Management
8 Obstacles to Drone Delivery, for Ecommerce
September 4, 2015 • Gagan Mehra
The military has used drones for years, for a variety of missions. Now ecommerce retailers are evaluating their use. Consumer research firm eDigitalResearch conducted a survey that found that 33 percent ... Read More »
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Management
Language Translation for Ecommerce: Good and Bad Examples
August 20, 2015 • Gagan Mehra
This is the fourth installment in a 4-part series on language translation for ecommerce sites, following “Language Translation Tools for Ecommerce Sites,” “5 Keys for Building a Global Ecommerce Site,” ... Read More »
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Management
Language Translation: Machines vs. Humans
July 15, 2015 • Gagan Mehra
This is my third article in a series on operating an ecommerce business in multiple countries. In “Language Translation Tools for Ecommerce Sites,” I reviewed various translation platforms and services. ... Read More »
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Management
5 Keys for Building a Global Ecommerce Site
July 7, 2015 • Gagan Mehra
In “Language Translation Tools for Ecommerce Sites,” my post in June, I described translation tools for different types of ecommerce platforms. But building a global site often requires more than ... Read More »
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Management
Language Translation Tools for Ecommerce Sites
June 16, 2015 • Gagan Mehra
The Internet has made it easier to sell products and services worldwide. But easy access without an engaging customer experience cannot guarantee sales. Presenting site content in a local language ... Read More »
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Design & Development
10 Ways to Increase Ecommerce Site Speed
May 5, 2015 • Gagan Mehra
The download speed of ecommerce sites has greatly improved over the years because of the wider availability of faster Internet service. But many retailers still struggle with making their sites ... Read More »
Gagan Mehra
Gagan Mehra is an expert in ecommerce and data. He has worked in multiple industries, across four continents, deploying various ecommerce solutions and in the process has solved many Big Data challenges.
He works for a market leader in the data management space and, whenever time permits, dabbles in new technology. He is excited to share his knowledge and experience with everyone on the site.
He can be reached at gaganmehra@gmail.com, or on Twitter: @ga2n.
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