Category

Business

An ecommerce site is a business. Our “Management & Finance” category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.

Amazon & Marketplaces | B2B | Cross-border Selling | Finance | Fraud Prevention | Inventory | Local Business | Payments | Shipping & Fulfillment | Staffing
  • Business

    Website User Agreements

    July 1, 2006 •

    Website user agreements establish the terms under which the relationship between a visitor and a site is governed. A common practice for small websites is to "borrow" language and attempt to customize the terminology to fit their needs. The problem is that drafting a websiteuser agreeme...

  • Business

    AbeBooks.com Co-founder Rick Pura

    July 1, 2006 •

    Rick Pura just finished writing the software code for "Rick’s Search Engine." He thinks it works pretty well, and he may go into the search engine business. He knows he can write good software; it was he and Keith Waters who engineered the database and system that powers the best-used-b...

  • Business

    Rick Pura, Abebooks.com Co-founder

    July 1, 2006 •

    Rick Pura, co-founder of Abebooks.com, explains the origins of the company and how he and his partners got to where they are.

  • Business

    Quick Query: Coremetrics’ Jane Paolucci

    July 1, 2006 •

    PeC: Why is conversion important to ecommerce businesses? Paolucci: Ecommerce businesses are constantly seeking new ways to enhance their websites to drive incremental revenue, reduce costs associated with customer acquisition and sales and increase customer loyalty. While driving ...

  • Business

    Givens Books Partners with AbeBooks.com

    July 1, 2006 •

    When most of us think about an ecommerce website, we think of a place with pictures and descriptions of inventory, which a shopper can toss into a virtual shopping cart and buy with a mouse click. With the advent of portals such as Abebooks.com, there are esellers who don’t have carts. ...

  • Business

    Privacy Policies

    June 1, 2006 •

    Even at the turn of the 17th century, Francis Bacon had it right: knowledge is power. Today, we are in the midst of the information age and, in relation to customer management and relationships, in the beginning stages of an age of invention. The challenges of managing your business inc...

  • Business

    What’s Selling, What’s Hot and How to Find It

    June 1, 2006 •

    Are you searching for the next trendy gadget to sell at your online store? Many people are looking to catch lightning in a bottle, but locating trends in the marketplace requires thought, research and analysis. Find Clues to New Trends There are resources for online entrepreneurs who ...

  • Business

    Product Sourcing: What Not to Do

    June 1, 2006 •

    One thing an entrepreneur shouldn’t do is search online for “wholesale supplier” or “drop ship” when trying to locate a wholesale partner. This is according to Chris Malta, founder and CEO of Worldwide Brands, Inc. “You can look online all you want to,” said Malta, “but you won’t find ...

  • Business

    Drop Shipping: Pros and Cons

    June 1, 2006 •

    Drop shipping remains a hot topic among etailers but, even though it has many benefits, it isn’t the best option for every business. A drop shipper is a product supplier who is willing to ship individual orders. Usually when products are purchased for resale, you have to buy them in bu...

  • Business

    Quick Query: ProStores’ Julian Green

    June 1, 2006 •

    In January 2005, eBay Inc. purchased Kurant’s StoreSense, an online ecommerce provider. Using Kurant’s technology, eBay subsequently launched ProStores, an ecommerce solution for small to medium-sized merchants. ProStores has since signed up “tens of thousands” of online merchants. Juli...

  • Business

    BuySafe.com Founder Steve Woda

    May 31, 2006 •

    For every person who shops on the Internet, there are hundreds of others who don’t – who won’t. They don’t want to. They feel, with some justification, that doing so would lead to the nightmares others have lived through with identity theft, undelivered merchandise, credit-card fraud – ...

  • Business

    Sourcing Options for eCommerce Firms

    May 31, 2006 •

    Finding products to sell remains one of the hottest topics for online entrepreneurs, and it’s the top question eBay Radio gets from its listeners, according to Chris Malta, Product Sourcing Editor for The eBay Radio Show and Founder and CEO of Worldwide Brands, Inc. Malta defines produc...

  • Business

    Clear Block! TracksideSales.com Rides The Mainline

    May 31, 2006 •

    Clear Block is a railroad signal, indicating that the block of track ahead is clear and no train wrecks are in the offing. Joe Derouin, a 48-year-old who loves trains, dreamed of being in the model-railroad business. He got the “clear block” call from his wife Jeanne almost eight years ...

  • Business

    Zoovy CEO David Steel

    May 1, 2006 •

    The song, the one by Leroy VanDyke in 1959, tells about a boy from Arkansas who longs to be an auctioneer. He went off to school and learned how to say things like, “Thirty dollar bid it now, thirty-five Will you gimmie thirty-five, To make it thirty-five, to bid it a thirty-five Who wo...

  • Business

    Greatlookz.com: Persistence Pays for Zoovy Store Owner

    May 1, 2006 •

    "I always wanted to be a pioneer coming across the plains in a covered wagon,” says Marion Keisling. However, there is not much need for covered wagon driving these days, so Keisling has done her pioneer thing in the ecommerce business. She runs a company called Greatlookz.com and does...

  • Business

    Web Hosting: Hope for the Best, Plan for the Worst

    May 1, 2006 •

    Last month we discussed web development agreements. Next question: Who is going to host your site? My advice is to know whom you are dealing with, and then make sure that if something goes wrong you have an exit strategy. In other words, do your due diligence. Then hope for the best and...

  • Business

    Quick Query: Jeremy Hanks

    May 1, 2006 •

    What's Doba.com? Doba.com helps simplify product sourcing. That is, we streamline product sourcing for the emerging market of web-based entrepreneurs starting and growing a retail business. Our web-based platform empowers entrepreneurs to find and sell products, and suppliers to connec...

  • Business

    Payment Options and Simple Checkout

    May 1, 2006 •

    A truly successful and customer service friendly ecommerce shop will have an intuitive and welldesigned checkout system. The more difficult it is to purchase something from you, the less likely a customer will try. Here are some tips to ensure you’re running a customer service-friendly ...

  • Business

    Authorize.Net President Roy Banks

    April 1, 2006 •

    The credit card industry has come a long way since 1951, when Diners Club issued a credit card to about 200 members, which they could use at any of 27 restaurants in the New York City area. Then in the 1960s Bank of America began issuing Bank Americard, then came MasterCharge, American ...

  • Business

    TheGroceryGame.com Scores With Coupons

    April 1, 2006 •

    Owner: Teri Gault URL:Thegrocerygame.com Established: 1999 Products: Weekly list of grocery coupons; system for saving on groceries. Shopping Cart: Custom Payment Gateway: Authorize.Net Quote: "I calculated that I made 80 cents per hour my first year." When Teri Gault and her fami...

  • Business

    Quick Query: Comodo’s Melih Abdulhayoglu

    April 1, 2006 •

    Internet commerce depends on safe and secure transactions. Because of that, we’ve asked a few questions to Melih Abdulhayoglu, an Internet security expert and CEO of Comodo, a leading provider of security software and encryption products for smaller ecommerce merchants. PeC: What does...

  • Business

    Web Development Contracts

    April 1, 2006 •

    We get an interesting mix of client inquiries each week. Sometimes we are asked to draft a “simple” or “basic” contract, neither of which really exist in the online world. We don’t even attempt to do that. Or, in the other extreme, we are asked to review and provide a legal analysis of ...

  • Fraud Prevention

    Payment Processing: Choose the System that Fits

    April 1, 2006 •

    One of the most critical decisions business owners have to make is how they are going to process payments from their website. Entrepreneurs frequently find themselves asking if a merchant account is what they need or if they need a private payment system (a “PPS”) such as PayPal or the ...

  • Fraud Prevention

    eCommerce Fraud: Build a Human Firewall

    April 1, 2006 •

    There is a fellow from Europe named Kevin Mitnick, who can find your Social Security number online in 15 seconds. He was the hacker who was elevated to “computer terrorist” status by the FBI and Interpol. They caught him and put him in jail for five years, but there are thousands like h...

  • Fraud Prevention

    Winning the Fight Against Click Fraud

    April 1, 2006 •

    If somebody were to tell you that 20% of your advertising budget was being wasted on fraud, would you be worried? If you advertise on pay-per-click search engines, such as Google AdWords, Yahoo! Search Marketing (formerly Overture), MIVA, or others, you have reason to be concerned. Acc...

  • Business

    Recoverysuperstore.com Offers a Web of Support

    March 1, 2006 •

    Elvis Presley was born in Tupelo, Mississippi. So was Anthony Baggett. Elvis reached the pinnacle of success and then died of drug abuse in 1977. Anthony was a success and an addict, but his story is different—it’s one of hope. Anthony Baggett was, by all measure, a successful advertis...

  • Business

    Quick Query – Scott Peterson

    March 1, 2006 •

    The Streamline Sales Tax Governing Board is the new, multi-state agency charged with simplifying the collection of state and local sales taxes. Since this will impact ecommerce businesses, we’ve asked its Executive Director, Scott Peterson, a few questions. Tell us, once more, what the...

  • Business

    Affiliate Marketers

    March 1, 2006 •

    Over half of our law firm’s practice involves affiliate marketing. If we are not setting up an affiliate marketing program, we are involved in claims relating to affiliate misconduct. On the one hand, the riches to be realized by your merchant site through a successful and well managed ...

  • Business

    MIVA CEO Craig Pisaris-Henderson

    March 1, 2006 •

    The concept is as old as sales itself. Somebody delivers qualified customer leads to you and you pay them for each lead. It is up to you to convert that lead into a sale. It’s not too hard to comprehend. Prior to the mid-90s, in the normal sales world, lead generation was done with door...

  • Business

    Baron Bob: Wonderfully Wacky, Marvelously Successful

    February 1, 2006 •

    Bob Brooks got a business education at the prestigious Johnson Wales University in Rhode Island. Now he runs a $1-million-a-year ecommerce company on the Internet. It all makes perfect sense and all seems to be as it should. But to borrow a phrase from broadcast legend Paul Harvey, “now...

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