Tag

Covid-19

Image from Erik's home page of a lady riding a mountain bike
Conversion

Bike Retailer Solves a Pandemic-driven Problem

Lots of consumers wanted to get outside when the pandemic hit last year. Among the beneficiaries was Erik’s Bike Shop, a Minnesota-based retailer, which experienced a massive increase in web traffic and customer service requests — phone calls, emails, and chats. The staff was overwhelmed.

Screenshot from Wildology website
Management & Finance

Retailers, Brands, Manufacturers Are Converging in 2021

Screenshot of video interview: Armando Roggio and Raj De Datta
Management & Finance

What’s the Future of Traditional Retail?

Man wearing a mask holding a smartphone
B2B

B2B Lessons from 2020

Photo from a Glossier customer using its products
Conversion

Pandemic-driven Shoppers Expect More from Ecommerce

Photo of a female and buy shopping on a laptop
Conversion

7 Customer Retention Strategies for 2021

Photo of a Tmall advertisement in China
Management & Finance

China Is Dominating Ecommerce

Image of a wrapped holiday gift
Management & Finance

5 Retail Insights from a Covid Christmas

Photo a a lady typing on a laptop screen that says "Shop local"
Management & Finance > Merchant Voice

‘Shop local’ applies to ecommerce businesses, too

Photo of a travel bag from Coach
Management & Finance

Covid and the Long Tail

Pie chart of the EOS management system
Management & Finance

During Covid, Ecommerce Founders Can Invigorate Their Companies

Screenshot of Lord & Taylor closeout sale
Management & Finance

2020 ‘Time Machine’ Elevates All of Ecommerce

Mall Owners Become Retailers Amidst the Pandemic
Management & Finance

Mall Owners Become Retailers Amidst the Pandemic

Covid-19 Exposes Inefficiencies in B2B Accounts Receivable
B2B

Covid-19 Exposes Inefficiencies in B2B Accounts Receivable

Image of holiday sales poster
Conversion

Forget Black Friday Sales This 2020 Holiday

Covid-19 Driving Some Brands to DTC
Management & Finance

Covid-19 Is Driving Some Brands to DTC

2020 Holiday Shopping Is a Tale of 2 Consumers
Marketing & Advertising

2020 Holiday Shopping Is a Tale of 2 Consumers

Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market
Management & Finance

Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market

9 Holiday Selling Tips to Pandemic-driven Consumers
Conversion

9 Holiday Selling Tips to Pandemic-driven Consumers

2020 Holiday Email Marketing Starts Early
Marketing & Advertising

2020 Holiday Email Marketing Starts Early

Lady shopping for an in-store item
Management & Finance

Holiday Selling without the Crowds

Use Purchasing Trends to Merchandise Products
Conversion

Use Purchasing Trends to Merchandise Products

Amid Covid-19, it’s time to build
Management & Finance > Merchant Voice

Amid Covid-19, it’s time to build

The First Steps in Adding Ecommerce to a Brick-and-mortar Store
Management & Finance

The First Steps in Adding Ecommerce to a Brick-and-mortar Store

Live Streaming Connects with Pandemic-driven Consumers
Marketing & Advertising

Live Streaming Connects with Pandemic-driven Consumers

Covid-19 Accelerates Retail's Digital Transformation
Management & Finance

Covid-19 Accelerates Retail’s Digital Transformation

Letting Workers Go Because of Covid-19
Management & Finance

Letting Workers Go Because of Covid-19

Are QR Codes an Option for Contactless Payments?
Management & Finance

Are QR Codes an Option for Contactless Payments?

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