Tag

Covid-19

Photo of a female and buy shopping on a laptop
Conversion

7 Customer Retention Strategies for 2021

January 6, 2021 •

Retaining ecommerce customers lowers costs and boosts profits. In 2021, customer retention could be critical. “In 2020 we saw multiple years of ecommerce growth….And when we look at [2021], the big question is ‘Will this shift to ecommerce last?'”

Photo of a Tmall advertisement in China
Management & Finance

China Is Dominating Ecommerce

January 3, 2021 •
Image of a wrapped holiday gift
Management & Finance

5 Retail Insights from a Covid Christmas

December 30, 2020 •
Photo a a lady typing on a laptop screen that says "Shop local"
Management & Finance > Merchant Voice

‘Shop local’ applies to ecommerce businesses, too

November 30, 2020 •
Photo of a travel bag from Coach
Management & Finance

Covid and the Long Tail

November 25, 2020 •
Pie chart of the EOS management system
Management & Finance

During Covid, Ecommerce Founders Can Invigorate Their Companies

November 19, 2020 •
Screenshot of Lord & Taylor closeout sale
Management & Finance

2020 ‘Time Machine’ Elevates All of Ecommerce

September 30, 2020 •
Mall Owners Become Retailers Amidst the Pandemic
Management & Finance

Mall Owners Become Retailers Amidst the Pandemic

September 29, 2020 •
Covid-19 Exposes Inefficiencies in B2B Accounts Receivable
B2B

Covid-19 Exposes Inefficiencies in B2B Accounts Receivable

September 24, 2020 •
Image of holiday sales poster
Conversion

Forget Black Friday Sales This 2020 Holiday

September 22, 2020 •
Covid-19 Driving Some Brands to DTC
Management & Finance

Covid-19 Is Driving Some Brands to DTC

September 21, 2020 •
2020 Holiday Shopping Is a Tale of 2 Consumers
Marketing & Advertising

2020 Holiday Shopping Is a Tale of 2 Consumers

September 17, 2020 •
Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market
Management & Finance

Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market

August 27, 2020 •
9 Holiday Selling Tips to Pandemic-driven Consumers
Conversion

9 Holiday Selling Tips to Pandemic-driven Consumers

August 23, 2020 •
2020 Holiday Email Marketing Starts Early
Marketing & Advertising

2020 Holiday Email Marketing Starts Early

August 18, 2020 •
Lady shopping for an in-store item
Management & Finance

Holiday Selling without the Crowds

August 9, 2020 •
Use Purchasing Trends to Merchandise Products
Conversion

Use Purchasing Trends to Merchandise Products

August 6, 2020 •
Amid Covid-19, it’s time to build
Management & Finance > Merchant Voice

Amid Covid-19, it’s time to build

August 4, 2020 •
The First Steps in Adding Ecommerce to a Brick-and-mortar Store
Management & Finance

The First Steps in Adding Ecommerce to a Brick-and-mortar Store

August 2, 2020 •
Live Streaming Connects with Pandemic-driven Consumers
Marketing & Advertising

Live Streaming Connects with Pandemic-driven Consumers

July 19, 2020 •
Covid-19 Accelerates Retail's Digital Transformation
Management & Finance

Covid-19 Accelerates Retail’s Digital Transformation

July 16, 2020 •
Letting Workers Go Because of Covid-19
Management & Finance

Letting Workers Go Because of Covid-19

July 5, 2020 •
Are QR Codes an Option for Contactless Payments?
Management & Finance

Are QR Codes an Option for Contactless Payments?

June 29, 2020 •
Will the Pandemic Impact Christmas 2020 Ecommerce Sales?
Management & Finance

Will the Pandemic Impact Christmas 2020 Ecommerce Sales?

June 21, 2020 •
Covid-19, NFC, and the Future of Contactless Payments
Management & Finance

Covid-19, NFC, and the Future of Contactless Payments

June 2, 2020 •
New U.K. ecommerce businesses need guidance
Management & Finance > Merchant Voice

New U.K. ecommerce businesses need guidance

May 28, 2020 •
Building Community with a Remote Team
Management & Finance

Building Community with a Remote Team

May 21, 2020 •
Building Trust during the Pandemic Drives Long-term Loyalty
Conversion

Building Trust during the Pandemic Drives Long-term Loyalty

May 20, 2020 •
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