Tag

Covid-19

Photo of a female and buy shopping on a laptop
Conversion

7 Customer Retention Strategies for 2021

Retaining ecommerce customers lowers costs and boosts profits. In 2021, customer retention could be critical. “In 2020 we saw multiple years of ecommerce growth….And when we look at [2021], the big question is ‘Will this shift to ecommerce last?'”

Photo of a Tmall advertisement in China
Management & Finance

China Is Dominating Ecommerce

Image of a wrapped holiday gift
Management & Finance

5 Retail Insights from a Covid Christmas

Photo a a lady typing on a laptop screen that says "Shop local"
Management & Finance > Merchant Voice

‘Shop local’ applies to ecommerce businesses, too

Photo of a travel bag from Coach
Management & Finance

Covid and the Long Tail

Pie chart of the EOS management system
Management & Finance

During Covid, Ecommerce Founders Can Invigorate Their Companies

Screenshot of Lord & Taylor closeout sale
Management & Finance

2020 ‘Time Machine’ Elevates All of Ecommerce

Mall Owners Become Retailers Amidst the Pandemic
Management & Finance

Mall Owners Become Retailers Amidst the Pandemic

Covid-19 Exposes Inefficiencies in B2B Accounts Receivable
B2B

Covid-19 Exposes Inefficiencies in B2B Accounts Receivable

Image of holiday sales poster
Conversion

Forget Black Friday Sales This 2020 Holiday

Covid-19 Driving Some Brands to DTC
Management & Finance

Covid-19 Is Driving Some Brands to DTC

2020 Holiday Shopping Is a Tale of 2 Consumers
Marketing & Advertising

2020 Holiday Shopping Is a Tale of 2 Consumers

Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market
Management & Finance

Ecommerce in Q2 Takes a (Much) Bigger Share of Total Retail Market

9 Holiday Selling Tips to Pandemic-driven Consumers
Conversion

9 Holiday Selling Tips to Pandemic-driven Consumers

2020 Holiday Email Marketing Starts Early
Marketing & Advertising

2020 Holiday Email Marketing Starts Early

Lady shopping for an in-store item
Management & Finance

Holiday Selling without the Crowds

Use Purchasing Trends to Merchandise Products
Conversion

Use Purchasing Trends to Merchandise Products

Amid Covid-19, it’s time to build
Management & Finance > Merchant Voice

Amid Covid-19, it’s time to build

The First Steps in Adding Ecommerce to a Brick-and-mortar Store
Management & Finance

The First Steps in Adding Ecommerce to a Brick-and-mortar Store

Live Streaming Connects with Pandemic-driven Consumers
Marketing & Advertising

Live Streaming Connects with Pandemic-driven Consumers

Covid-19 Accelerates Retail's Digital Transformation
Management & Finance

Covid-19 Accelerates Retail’s Digital Transformation

Letting Workers Go Because of Covid-19
Management & Finance

Letting Workers Go Because of Covid-19

Are QR Codes an Option for Contactless Payments?
Management & Finance

Are QR Codes an Option for Contactless Payments?

Will the Pandemic Impact Christmas 2020 Ecommerce Sales?
Management & Finance

Will the Pandemic Impact Christmas 2020 Ecommerce Sales?

Covid-19, NFC, and the Future of Contactless Payments
Management & Finance

Covid-19, NFC, and the Future of Contactless Payments

New U.K. ecommerce businesses need guidance
Management & Finance > Merchant Voice

New U.K. ecommerce businesses need guidance

Building Community with a Remote Team
Management & Finance

Building Community with a Remote Team

Building Trust during the Pandemic Drives Long-term Loyalty
Conversion

Building Trust during the Pandemic Drives Long-term Loyalty

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