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Amazon & Marketplaces

Delivery driver with an Amazon box
Amazon & Marketplaces > Merchant Voice

My response to negative Amazon reviews

In last month’s post, I described instances of giving preference to an Amazon customer rather than one from my own site. I hated that. It is one of the reasons I scaled down my Amazon listings. For me, customer service is paramount. It is one thing an independent retailer can do better than the large box shifters.

Photo of a Amazon Prime label on a shipping box
Amazon & Marketplaces

Winners on Prime Day 2020? Non-Amazon Sites

Can Walmart+ Compete with Amazon Prime?
Amazon & Marketplaces

Can Walmart+ Compete with Amazon Prime?

Amazon Best Sellers in the Home Office Furniture Category
Amazon & Marketplaces

Amazon Best Sellers in the Home Office Furniture Category

Amazon Live 12 Shows from Influencers, Sellers, Brands
Amazon & Marketplaces

Amazon Live: 12 Shows from Influencers, Sellers, Brands

25 Top Amazon Marketplace Sellers Based on Number of Reviews
Amazon & Marketplaces

25 Top Amazon Marketplace Sellers Based on Number of Reviews

Amazon, with Surging Demand, Transitions FBA
Amazon & Marketplaces

Amazon, with Demand Surging, Transitions FBA

Entrepreneur Sells the Most Competitive Product on Amazon, and Thrives
Amazon & Marketplaces

Entrepreneur Sells the Most Competitive Product on Amazon, and Thrives

20 Top Private Label Brands from Amazon
Amazon & Marketplaces

20 Top Private Label Brands from Amazon

A 'Side Project' for Amazon Sellers Attracts 250,000 Customers, 150 Employees
Amazon & Marketplaces

Side Project for Amazon Sellers Attracts 250,000 Customers, 150 Employees

Amid Covid-19, Amazon’s Q1 2020 Earnings Confirm Ecommerce Dominance
Amazon & Marketplaces

Amid Covid-19, Amazon’s Q1 2020 Earnings Confirm Ecommerce Dominance

How Sellers Overcome FBA's Shipping Restrictions
Amazon & Marketplaces

How Sellers Overcome FBA’s Covid-19 Shipping Restrictions

Rethink Your Amazon Business after Covid-19
Amazon & Marketplaces

Rethink Your Amazon Business after Covid-19

13 Marketplaces for Handmade Goods
Amazon & Marketplaces

13 Marketplaces for Handmade Goods

19 Helpful Tools for Amazon Sellers
Amazon & Marketplaces

19 Helpful Tools for Amazon Sellers

New U.S. Regulations on Counterfeit Goods Target Marketplaces
Amazon & Marketplaces

New U.S. Regulations on Counterfeit Goods Target Marketplaces

11 Key Metrics to Evaluate Potential Marketplaces
Amazon & Marketplaces

11 Key Metrics to Evaluate Potential Marketplaces

Amazon & Marketplaces

How to Sell Groceries on Amazon

Use Amazon's Brand Analytics to Lower Ad Costs, Drive Sales
Amazon & Marketplaces

Amazon’s Brand Analytics Lowers Ad Costs, Drives Sales

2 Ways Amazon Directly Sells a Brand’s Products
Amazon & Marketplaces

2 Ways Amazon Directly Sells a Brand’s Products

Why Is Amazon Sending a Holiday Catalog?
Amazon & Marketplaces

Why Is Amazon Sending a Holiday Catalog?

Using Machine Learning to Predict Amazon Search Rankings
Amazon & Marketplaces

Using Machine Learning to Predict Amazon Search Rankings

4 Ways to Protect Your Brand’s Reputation on Amazon
Amazon & Marketplaces

4 Ways to Protect Your Brand’s Reputation on Amazon

Will Amazon's Appstore Attract Indian Sellers?
Amazon & Marketplaces

Will Amazon’s Appstore Attract Indian Sellers?

Using Amazon Ad Attribution to Track Offsite Campaigns
Amazon & Marketplaces

Using Amazon Ad Attribution to Track Offsite Campaigns

Copywriting Tips for Amazon Product Pages
Amazon & Marketplaces

Copywriting Tips for Amazon Product Pages

Amazon Alters Small-business Strategy; Competitors Take Advantage
Amazon & Marketplaces

Amazon Alters Small-business Strategy; Competitors Take Advantage

Amazon Retail Arbitrage as a Closeout Strategy
Amazon & Marketplaces

Amazon Retail Arbitrage as a Closeout Strategy

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