Business

An ecommerce site is a business. Our Management & Finance category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.

Business
For Fragrance One, It’s Selling without Smelling

March 18, 2022 • Eric Bandholz

Fragrance One is a direct-to-consumer seller of colognes and perfumes — entirely online. Sales are booming despite buyers never smelling the fragrances.
Business
Lessons from 16 Years in Ecommerce

March 17, 2022 • Christopher Dobroth

Christopher Dobroth has worked in ecommerce since 2006. He's held management and operational positions across many industries. Here are his three lessons for success.
Business
Q&A: Anastasia Zhuk, Ukraine Agency Owner

March 13, 2022 • Kerry Murdock

The Whidegroup is an ecommerce agency in Zaporizhzhia, Ukraine, near Crimea. Its co-owner, Anastasia Zhuk, describes in this interview the war's impact on her business, family, and life.
Business
Fox Rocks on LinkedIn

March 11, 2022 • Eric Bandholz

Judi Fox began networking on LinkedIn in 2009. She now, in 2022, has 39,000 followers and advises companies and professionals on marketing strategies for that platform.
Business
How the Ukraine War Impacts Ecommerce

March 10, 2022 • Armando Roggio

Human suffering from the Ukraine war is far more important than economic impacts. Nonetheless, business leaders should contemplate the potential effects on their companies.
Business
Fortnite Maker Pivots to the Creator Economy

March 7, 2022 • Armando Roggio

In acquiring Bandcamp, Epic Games hopes to capitalize on the so-called creator economy, wherein writers, coaches, and others sell their services directly to consumers.
Cross-border Selling
Indonesia, an Overlooked Ecommerce Market

March 6, 2022 • Marcia Kaplan

Indonesia has the fourth largest global population and a sizeable ecommerce economy. Yet Western merchants often overlook the opportunity to sell there.
Business
Stryx, a DTC Brand, Prepares Rollout in Target Stores

March 4, 2022 • Eric Bandholz

Stryx is a pioneering direct-to-consumer seller of men's cosmetics. The company is soon to launch its products in 950 Target stores. The decision comes with risks.
Business
February 2022 Top 10: Our Most Popular Posts

February 28, 2022 • PEC Staff

Of the roughly 40 articles we published in February, readers preferred topics related to content marketing, SEO, influencer marketing, and B2B ecommerce — to name a few.
Business
The Fallacy of Data-driven Decisions

February 27, 2022 • Armando Roggio

The notion of data-driven decisions implies the data is perfect and the decision is unaffected by external influences. Neither is true.
Business
Consumers in a Pandemic Need Murphy Beds

February 25, 2022 • Eric Bandholz

Lori Wall Beds launched 10 years ago in a garage. Annual revenue now exceeds $10 million. Owner Brenden Marquardt describes going from a side hustle to a thriving direct-to-consumer company.
Business
A Model for Choosing Products to Sell

February 22, 2022 • Armando Roggio

Commodities typically have lower profit margins than manufactured goods or transformational products. For merchants, understanding the difference could determine success or failure.
Business
17 Podcasts for Online Merchants in 2022

February 21, 2022 • Sig Ueland

Since 2011 we've published a periodic rundown of helpful podcasts for ecommerce merchants. Our 2022 update includes shows for new entrepreneurs, seasoned owners, executives, and more.
Business
Apparel Brands Face Environmental Scrutiny

February 20, 2022 • Marcia Kaplan

The global apparel industry is among the most environmentally damaging. Eighty percent of clothing fiber ends up in landfills. Consumers are taking notice.
Business
BK Beauty, Avoiding Facebook, Thrives with Affiliate Marketing

February 18, 2022 • Eric Bandholz

Paul Jauregui launched BK Beauty, a direct-to-consumer cosmetics brand, with Lisa, his wife, in 2019. Unlike many DTC brands, BK Beauty does not rely on Facebook advertising.
Business
Solo Brands Founder, Now Wealthy, Reflects

February 11, 2022 • Eric Bandholz

Having sold Solo Stove, a company he co-launched in 2010, Spencer Jan reflects on finding meaning amid financial freedom, among other topics.
Shipping & Fulfillment
Materials behind Sustainable Mailers, Boxes

February 8, 2022 • Armando Roggio

Consumers increasingly seek merchants who use sustainable packing and shipping materials. But recyclable or biodegradable products are not equally helpful. We explain.
Business
LiveRecover Founder Sells Company, Buys OrderBump

February 4, 2022 • Eric Bandholz

Dennis Hegstad co-founded LiveRecover, an SMS app, in 2018. He sold the company in 2021. "I became bored," he said. So he purchased OrderBump, a Shopify app for product upsells.
Shipping & Fulfillment
Returns Take a Toll on Online Retailers

January 31, 2022 • Marcia Kaplan

Many merchants that have softened return policies during the pandemic are starting to feel the financial pain. Some have pulled back entirely.
Business
Former Ecommerce CEO Asks, ‘What’s Next?’

January 28, 2022 • Eric Bandholz

Entrepreneurs can find themselves looking for work rather than hiring it. That's the case of Andrew Faris, a successful digital marketer and ecommerce aggregator.
Business
Are Big Changes Coming to Digital Ads in 2022?

January 24, 2022 • Armando Roggio

Could aggressive ad targeting go away? A confluence of proposed U.S. privacy legislation, federal rule changes, and a decentralized web suggest a coming digital ad transformation.
Business
Paid Search Drives Kuru Footwear to 2021 Success

January 21, 2022 • Eric Bandholz

Sean McGinnis arrived at Kuru Footwear, a direct-to-consumer brand, in 2020 as chief marketing officer. One year later, he's president of the company, and sales are booming.
Business
20 Years in Ecommerce for Miva’s CEO

January 19, 2022 • Kerry Murdock

Miva, the ecommerce platform, launched in the 1990s. Rick Wilson joined the business then as a salesman. He's now the CEO. He recently completed the company's second capital raise and authored his second book.
Business
TikTok Marketing Is Hard Work

January 14, 2022 • Eric Bandholz

Ryan Magin founded Viral Edits, an agency, roughly two years ago. He creates original and repurposed videos for brands and influencers, focusing on TikTok and Instagram. The process is much more difficult than it appears, he says, requiring hours of video watching and editing.
Amazon & Marketplaces
Amazon, Walmart and the Epic Battle for Consumer Spending

January 14, 2022 • Marcia Kaplan

Amazon is adding brick-and-mortar locations. Walmart is beefing up its online tools. It's a massive battle of two retail titans. We compare their operations and strategies in the historic competition for consumer spending.
Business
‘I Like Starting Things,’ Says Serial Entrepreneur

January 7, 2022 • Eric Bandholz

Having arrived from Estonia 14 years ago, Peep Laja has launched three companies: CXL for e-learning, Speero for conversion consulting, and Wynter for B2B customer intelligence. He shares his journey in this week's "Ecommerce Conversation" episode.
Staffing
MarketerHire Exec on Freelancers, Content, SEO

December 31, 2021 • Eric Bandholz

Tracey Wallace is a writer turned content marketer turned SEO pro. She was the head of BigCommerce's content team and now serves a similar role for MarketerHire, a marketplace for freelance marketers, which launched in 2019.
Business
2021 Top 25: Our Most Popular Posts of the Year

December 30, 2021 • Kerry Murdock

We published an article in late January from contributor Sig Ueland. It addressed the rise of drone delivery and the providers spearheading that technology. "8 Commercial Drone Delivery Companies" became our most-read piece in 2021. Sig returned to human-free carriers six months later, addressing robots rather than drones.
Business
5 New Year’s Resolutions for SaaS Companies

December 27, 2021 • Armando Roggio

Losing fewer customers and depending on advertising less should be the top New Year's resolutions for SaaS companies in 2022. Software-as-a-service (SaaS) companies are a segment of the ecommerce industry. Their subscription-based digital offerings can be profitable. But the SaaS model also has challenges.
Business
Will Web3 Change Ecommerce?

December 24, 2021 • Armando Roggio

The concept of a decentralized web could lead to new forms of ecommerce. Web3 — sometimes called web 3.0 — is a popular buzzword. Queries on Google for the phrase peaked in early December with search volume about 20 times that of just a year before.