Business
An ecommerce site is a business. Our Management & Finance category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.
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Business
Merchants Liable For Data Breaches
April 17, 2008 • Jennifer D. Meacham
What do online merchants Art.com, Geeks.com and Bananas.com have in common? They're three in a small, but growing, list of ecommerce sites hacked for their customer's credit card data. Not only are there legal ramifications for not protecting customers' private data, but breached comp...
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Business
Legal: Security Regulation Is Coming
April 16, 2008 • John W. Dozier, Jr.
Let's consider the problem first. It wasn't until 1997 that credit cards could be "securely" used online. Obviously the definition of "securely" was rather subjective, but the consuming public was told to trust the new world of ecommerce. Ten years later, data breaches and related ident...
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Business
Michael Stebbins, CEO and Co-founder of MarketMotive
April 11, 2008 • PEC Staff
MarketMotive CEO and Co-founder Michael Stebbins joins Practical eCommerce’s Kerry Murdock to discuss MarketMotive’s subscription-based consulting, lessons and strategy help for ecommerce merchants.
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Business
Lessons Learned: Wetsuitwearhouse.com's Moleskie
April 9, 2008 • PEC Staff
"Lessons Learned" is an occasional series where we ask seasoned ecommerce professionals about their mistakes and successes. For this installment, we've asked Chris Moleskie, owner and president of Wetsuit Wearhouse, Inc., a Hagerstown, Md.-based online retailer of wetsuits and accessori...
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Business
Quick Query: PayPal Exec On Payment Disputes
April 7, 2008 • PEC Staff
Many ecommerce merchants allow customers to pay for their products using PayPal, the popular payment service that's owned by eBay. But some of these merchants say PayPal unfairly sides with customers if the customers dispute legitimate purchases. We asked Colin Rule, PayPal's Director o...
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Fraud Prevention
Field Test: Fraud Prevention, Part 3 of 3
March 31, 2008 • PEC Staff
In Field Test, Practical eCommerce gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month’s topic is fraud prevention. The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Chris Stump, Only Hamm...
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Business
Interview: ICANN Official On The Domain Name Infrastructure
March 26, 2008 • PEC Staff
The Internet Corporation for Assigned Name and Numbers, or ICANN, coordinates the domain name system globally. ICANN was created in 1998 to perform various Internet administrative tasks previously done by a range of bodies including universities, private companies and the U.S. governme...
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Business
Vertus President and CEO James Carr-Jones
March 26, 2008 • PEC Staff
Carr-Jones and Kerry Murdock talk about Bling! It, Vertus’ new photo-editing software designed to improve product photos.
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Business
Bloglist: Eric Leuenberger
March 24, 2008 • PEC Staff
Name: Eric Leuenberger, Owner Company: Enhanced Concepts, Inc. In Bloglist, we ask ecommerce professionals to identify their favorite blogs. For this installment, we asked Eric Leuenberger, ecommerce conversion expert and owner of Enhanced Concepts, Inc. Entrepreneurs-journey.com T...
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Fraud Prevention
Field Test: Fraud Prevention, Part 2 of 3
March 24, 2008 • PEC Staff
In Field Test, Practical eCommerce gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month’s topic is fraud prevention. The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Chris Stump, Only Hamm...
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Fraud Prevention
Field Test: Fraud Prevention, Part 1 of 3
March 19, 2008 • PEC Staff
In Field Test, Practical eCommerce gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month’s topic is fraud prevention. The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Justin Hertz, MuttMart...
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Business
Exporting Your Products: First Learn The Terminology
March 10, 2008 • Hal Selim
To sell products overseas, you will need to learn the international buying and selling terminology, also referred to as "Incoterms 2000" (or, International Commercial Terms). These were first developed in 1936 by the International Chamber of Commerce , which adopted 13 Incoterms to make...
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Business
ADA And State Disability Laws
February 27, 2008 • John W. Dozier, Jr.
We are often asked about compliance with the Americans with Disabilities Act. There is a reasonably strong argument, supported by court decisions, that a stand-alone business operating as a website with no physical presence may not be covered by the ADA. But without prolonged litigation...
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Business
High Performer: Garyweeks.com, Handcrafted Furniture and Impressive Guarantee
February 27, 2008 • PEC Staff
Thirty miles southwest of Austin along the Blanco River is Wimberley, Texas. Population 3,797. Among those who call Wimberley home is one Gary Weeks. And if you make your way to West Spoke Hill Drive, you’ll come to a wooden sign that simply reads, “Gary Weeks & Company — Furniture ...
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Business
Visual Bookshelf Taps Into Social Networking
February 25, 2008 • PEC Staff
For those who are regular visitors to Facebook, you may have come across an application called Visual Bookshelf. It allows Facebook users to show on their pages the books they are reading or have read, and each of the book’s titles link back to Amazon.com. Users can also create book rev...
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Business
Field Test: Social Networking, Part 3 of 3
February 25, 2008 • PEC Staff
In Field Test, Practical eCommerce has gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month’s topic is social networking. The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Justin Hertz, Mut...
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Business
AIG Insurance Vice President, Nancy Callahan
February 21, 2008 • PEC Staff
Join Mitch Bettis as he discusses ecommerce insurance with Nancy Callahan, Vice President of AIG Insurance.
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Business
High Performer: Powerbookmedic.com Parts and Repairs For Mac Laptops
February 20, 2008 • PEC Staff
If you have laptop, and it’s a Mac, you may feel like Apple is the only place to turn for parts and repairs. But since 2002, Powerbookmedic.com has been offering an alternative. The site specializes in installations, repairs, parts, and service for many portable Apple devices. What star...
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Business
High Performer: Pasty.com Sells Meal In A Crust
February 18, 2008 • PEC Staff
On Michigan’s Keweenaw Peninsula are two old copper mining communities — Kearsarge and Calumet. Calumet is home to Pasty Central, which operates a pasty kitchen in Kearsarge, the Pasty Central Express. Pasty Central is an employee-owned company, and its website, Pasty.com, has been onli...
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Business
Bikewagon.com: From Classifieds To eBay To Its Own Website
February 13, 2008 • Pat Callahan
Dale Majors is passionate about cycling. So much so that in 1999, at age 16, he decided to take a chance with selling bicycle gear online. His original goal was simple: He was looking to upgrade his own cycling equipment and needed the money to do so. Like other young aspiring entrepren...
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Business
Email Blacklists “Kind Of A Crazy Thing”
February 13, 2008 • Jennifer D. Meacham
Bob Frady is making his mark as vice president of direct marketing for LiveNation.com, a concert ticket mega-site based in Beverly Hills, Calif. With 26 million members, LiveNation’s emailed notices and newsletters bring in millions in ticket, CD and T-shirt sales. It’s Frady’s job to e...
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Business
Quick Query: Debbie Levitt, CEO of As Was
February 13, 2008 • PEC Staff
Debbie Levitt is the CEO of eBay’s first Certified Service Provider, As Was (Aswas.com), which offers services for online sellers including branding, design, and personalized sales and marketing strategies. Levitt is eBay’s first Certified Consultant and the first Education Specialist t...
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Business
eCreamery.com: Ice Cream Made To Order
February 11, 2008 • Pat Callahan
In Omaha, Neb. is a historic neighborhood called Dundee. If it sounds vaguely familiar it may be because it is home to Warren Buffet, the second richest man in the world. It is also home to a unique parlor and online venture named eCreamery. eCreamery and its website, eCreamery.com,...
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Business
eBay Expert and eBook Author Danna Crawford
February 6, 2008 • PEC Staff
Crawford and Pat Callahan talk about upcoming social media classes offered by Danna, as well as her eBay experience.
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Business
Quick Query: Wholesale Index's Justin Prescott
February 4, 2008 • PEC Staff
Justin Prescott is the marketing manager for JP Communications, Inc, an Internet marketing and advertising company that publishes vertical search engines and directories, and it recently launched its Top Ten Wholesale Index site as a free tool for ecommerce managers to use in forecast...
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Business
Online Merchant Caters To Serious Musicians
January 30, 2008 • Pat Callahan
Andy Rothstein has been playing electric guitars for more than 30 years. However, he had a problem that lead to an idea. The problem was that guitars did not sound as well as they should. The idea was Rothstein Guitars and its website, Guitar-mod.com, which Rothstein runs with his wife...
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Business
Lessons Learned: Priceshoppe.com CEO
January 30, 2008 • PEC Staff
“Lessons Learned” is an occasional series where we ask seasoned ecommerce professionals about their mistakes and successes. For this installment, we’ve asked Frank Dappah, the CEO of Priceshoppe.com, a Charlotte, N.C.-based retailer of consumer electronics, movies, games and music. Pri...
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Business
SilverDock CEO And Founder Raj Gajwani
January 25, 2008 • PEC Staff
Gajwani and Pat Callahan talk about the benefits of online video for ecommerce.
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Business
Quick Query: Miva Merchant EVP Rick Wilson
January 23, 2008 • PEC Staff
Miva Merchant is a pioneering shopping cart. First launched in 1995, it rose, and then fell, with the dot-com boom and bust. Findwhat.com, a publicly traded company, purchased Miva Merchant in 2004. Findwhat.com subsequently renamed itself Miva, only to sell the Miva Merchant shopping c...
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Business
MarketLive Chairman And Founder Ken Burke
January 18, 2008 • PEC Staff
Burke and Pat Callahan discuss social networking as a requirement for doing business in the future.
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