Category

Business

An ecommerce site is a business. Our Management & Finance category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.

Amazon & Marketplaces | B2B | Cross-border Selling | Finance | Fraud Prevention | Inventory | Local Business | Payments | Shipping & Fulfillment | Staffing
  • Business

    Web Development Contracts

    April 1, 2006 •

    We get an interesting mix of client inquiries each week. Sometimes we are asked to draft a “simple” or “basic” contract, neither of which really exist in the online world. We don’t even attempt to do that. Or, in the other extreme, we are asked to review and provide a legal analysis of ...

  • Fraud Prevention

    Payment Processing: Choose the System that Fits

    April 1, 2006 •

    One of the most critical decisions business owners have to make is how they are going to process payments from their website. Entrepreneurs frequently find themselves asking if a merchant account is what they need or if they need a private payment system (a “PPS”) such as PayPal or the ...

  • Fraud Prevention

    eCommerce Fraud: Build a Human Firewall

    April 1, 2006 •

    There is a fellow from Europe named Kevin Mitnick, who can find your Social Security number online in 15 seconds. He was the hacker who was elevated to “computer terrorist” status by the FBI and Interpol. They caught him and put him in jail for five years, but there are thousands like h...

  • Fraud Prevention

    Winning the Fight Against Click Fraud

    April 1, 2006 •

    If somebody were to tell you that 20% of your advertising budget was being wasted on fraud, would you be worried? If you advertise on pay-per-click search engines, such as Google AdWords, Yahoo! Search Marketing (formerly Overture), MIVA, or others, you have reason to be concerned. Acc...

  • Business

    MIVA CEO Craig Pisaris-Henderson

    March 1, 2006 •

    The concept is as old as sales itself. Somebody delivers qualified customer leads to you and you pay them for each lead. It is up to you to convert that lead into a sale. It’s not too hard to comprehend. Prior to the mid-90s, in the normal sales world, lead generation was done with door...

  • Business

    Recoverysuperstore.com Offers a Web of Support

    March 1, 2006 •

    Elvis Presley was born in Tupelo, Mississippi. So was Anthony Baggett. Elvis reached the pinnacle of success and then died of drug abuse in 1977. Anthony was a success and an addict, but his story is different—it’s one of hope. Anthony Baggett was, by all measure, a successful advertis...

  • Business

    Quick Query – Scott Peterson

    March 1, 2006 •

    The Streamline Sales Tax Governing Board is the new, multi-state agency charged with simplifying the collection of state and local sales taxes. Since this will impact ecommerce businesses, we’ve asked its Executive Director, Scott Peterson, a few questions. Tell us, once more, what the...

  • Business

    Affiliate Marketers

    March 1, 2006 •

    Over half of our law firm’s practice involves affiliate marketing. If we are not setting up an affiliate marketing program, we are involved in claims relating to affiliate misconduct. On the one hand, the riches to be realized by your merchant site through a successful and well managed ...

  • Business

    Baron Bob: Wonderfully Wacky, Marvelously Successful

    February 1, 2006 •

    Bob Brooks got a business education at the prestigious Johnson Wales University in Rhode Island. Now he runs a $1-million-a-year ecommerce company on the Internet. It all makes perfect sense and all seems to be as it should. But to borrow a phrase from broadcast legend Paul Harvey, “now...

  • Business

    Your eCommerce Activities Could be Criminal

    February 1, 2006 •

    The online world is an interesting place today for many reasons. Remember the old western movies when the cowboys came into town for several days of mischief? After weeks on the range, they would often decide on their own what laws to follow with predictable results leading to mayhem an...

  • Shipping & Fulfillment

    Order Management Software Saves Time, Reduces Errors

    January 1, 2006 •

    “It was the best of times, it was the worst of times.” When Charles Dickens opened his classic A Tale of Two Cities with those words he was thinking only about the French Revolution. But his words strike equally apropos in the entrepreneurial revolution of the 21st century. It is the ...

  • Business

    Relentlessimprovement.com Succeeds with Nutritional Supplements

    January 1, 2006 •

    Peter Hitesman was a loan officer for a banking institution in what he would consider his past life. It was a job that required an extreme attention to detail, intense customer service, and often times long hours. But he traded that all in one day for a new life as the owner of his own ...

  • Business

    Ten Things You Absolutely, Positively Need to Know When You Get Sued

    January 1, 2006 •

    It’s one of those unanticipated business problems. The cost of dealing with it can be overwhelming. The risk of loss to you and your business is huge. While you are in the middle of managing ecommerce operations, sales, billing, advertising, fulfillment, and the day to day challenges in...

  • Shipping & Fulfillment

    The Shipping News: Plenty of Carriers for eCommerce Companies

    December 1, 2005 •

    Talk about your needle in a haystack. When you ship one package through the Fedex system it becomes one of more than six million that the company formerly known as Federal Express moves about the globe every day. If you shipped it on UPS it would be one of 14 million handled by the com...

  • Shipping & Fulfillment

    International Shipments Worth the Effort

    December 1, 2005 •

    One of the greatest attractions of an online business is the vast number of customers that the Internet allows a retailer to reach. Web surfers from all over the world can navigate beyond the boundaries and borders that exist in the physical world to find the products and services that ...

  • Business

    eCommerce Sales Taxes: Determine Your Liability

    December 1, 2005 •

    Nexus – What Is It? Nexus is defined as a “connection” or “link.” In the world of lawyers, accountants and auditors, a nexus is an effective connection of a person or a company to a state so that the state has the ‘right’ to enforce its laws, and more importantly, its tax rules, agains...

  • Shipping & Fulfillment

    Fulfillment Help: Try Order Management Software

    December 1, 2005 •

    Online retailers know that there are many steps required from receiving a sales order to actually shipping it. For many retailers, these steps are separate and distinct: Print the order, enter it into accounting software, produce a shipping label, generate an inventory slip, email the c...

  • Business

    1-800-Bakery.com Links Bakeries with Consumers

    December 1, 2005 •

    Award winning bakery chef Stephen Pazyra thinks bakery items are more than mere food. To him, baked goods represent comfort foods that evoke nostalgia, bring back memories, and make people feel good. As the co-owner of 1-800-Bakery, Inc., he strives to bring the customer experience of y...

  • Business

    North Dakota Senator Leads National Sales Tax Project

    December 1, 2005 •

    Quick, what’s six-point-five percent of $171 billion. It’s about $11.1 billion. That is approximately the amount of sales and/or use tax revenues that would be due states, counties and cities on the ecommerce activity on the Internet this year, if it were all collectable, based on an ...

  • Business

    Internet Businesses: Pioneers Still Get Arrows in Their Backs

    December 1, 2005 •

    When I started my first ecommerce company in February 1994 all of my friends thought I was crazy to leave a successful law practice and pursue my vision of the future…the ability to conduct financial transactions in “cyberspace”. There were less than 1,000 websites online worldwide and ...

  • Business

    A Master Over Disaster

    November 1, 2005 •

    Amid the rubble and the heartache caused by hurricanes Katrina and Rita were the lost dreams of many a business owner. More than likely, those people affected worst along the Gulf Coast were too concerned for and with their families to consider entrepreneurial ventures. Get my family. ...

  • Business

    Hiring a Sales Tax Technology Provider

    November 1, 2005 •

    Single Solution Sales tax compliance software must perform multiple operations. It must first determine the relevant jurisdiction and rules, and then calculate taxes in real time. It must then compile the data, complete and file the tax return and remit the proceeds. Make certain your ...

  • Business

    Creating Your First Banner Ad in Photoshop

    November 1, 2005 •

    Overview As an ecommerce entrepreneur there is no particular reason that you would know what a GIF or a JPEG file is. In fact, it may be that the only tech smarts you have is that you hired someone to build and manage your website for you. However, many entrepreneurs are very hands on,...

  • Business

    Displaying Special Characters Using HTML

    November 1, 2005 •

    Overview As a business owner, being able to publish your content to the web represents an incredible distribution opportunity. The evolution of web publishing has allowed for nearly any printed materials to be distributed online, often times for a fraction of the expense. One of the c...

  • Image of fruit from TheFruitCompany.com home page in 2005 Business

    TheFruitCompany.com: From Farmers to eCommerce Entrepreneurs

    November 1, 2005 •

    Scott and Addison Webster grew up on a fruit farm in the beautiful Hood River Valley of Oregon. The farm was a family operation started by their grandfather Roy and his partner Murray Albertson in 1942. Roy and his son Wayne m...

  • Business

    Nastygrams: Don’t Let a Legal Letter Ruin Your Day

    November 1, 2005 •

    It is a beautiful fall day as the early morning sun and fresh breeze cascade through your office window, an open invitation to an afternoon of golf. Then, the morning mail arrives, bringing with it a “cease and desist letter,” and you know upon reading this threat of a lawsuit that your...

  • GoDaddy's Bob Parsons- We're Only Seeing The Tip Of The Iceberg Business

    GoDaddy’s Bob Parsons: We’re Only Seeing the Tip of the Iceberg

    October 5, 2005 •

    Bob Parsons takes risks, not something your average CPA tends to do easily. But then Parsons isn’t your average CPA, although he has a degree in accounting and worked as one for several companies. Parsons took a risk when he joined the Marines after growing up in a “Blue Collar” Baltim...

  • Business

    Alternative Medicine Network Flourishes

    October 1, 2005 •

    A lot of the great products we know and love today were born out of personal need of the inventor. Karsten Solheim, the father of PING golf clubs had troubles putting so he invented a putter (and then some golf clubs) that revolutionized the golf world. James Spangler, a janitor workin...

  • Business

    Customer Service Focus – October 2005

    October 1, 2005 •

    Your goal as an e-tailer should be to amaze customers with an unusually high level of service. Consider these customer service tips to improve your ecommerce business. More Than One Method of Communication. Make sure your site offers more than one method of communication. Most sites ...

  • Business

    Star Crossed Productions Finds Niche

    September 1, 2005 •

    Kathy Smith is 46 years old. She started out as a high school teacher. “Some days it was like walking into a battle zone.” Then she was in the printing business. “Pressure cooker every day.” Then, in November 2002, she launched Star Crossed Productions at scp-inc.biz. “Rocket ride.” W...

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