Category

Customer Retention

Repeat buyers are the key to long-term success for most ecommerce businesses. Our library of customer retention articles includes tactics for subscription ideas, loyalty programs, A/B testing, enhanced customer service, soliciting feedback, and much more.

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Customer Retention

AI Tools for Ideal Customer Profiles

“Ideal customer profiles” help merchants select marketing channels, create ad copy, narrow outreach, and more.

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Customer Retention

Online Shoppers Expect More from Sellers

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Customer Retention

Profit Boosters from Repeat Buyers

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Customer Retention

Omnichannel Retail Will Accelerate in 2024

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Customer Retention

How to Break Even on Customer Acquisition

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Customer Retention

Are Cross-selling and Personalization Now the Same?

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Customer Retention

Ecommerce Companies Need Flywheels

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Customer Retention

11 Post-purchase Retention Tactics

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Customer Retention

Drive Customer Satisfaction with NPS

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Customer Retention

Lessons from Bed Bath & Beyond

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Customer Retention

ChatGPT Prompts for Customer Support

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Customer Retention

FTC Rules Would Impact Ecommerce Subscriptions

Josh Paulson
Customer Retention

Pet Chinchillas Save Family Business

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Customer Retention

Post-Covid Shoppers Are Omnichannel

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Customer Retention

How to Map a Customer Journey

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Customer Retention

Repurpose Core Products for Repeat Sales

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Customer Retention

How Private-label Goods Spur Online Retail

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Customer Retention

Vehicle Subscriptions Gaining Traction

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Customer Retention

Revenue Boosters in a Rough Economy

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Customer Retention

Digital Downloads Boost Sales and Loyalty

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Customer Retention

9 Ways to Grow Repeat Buyers

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Customer Retention

First Steps to Sustainable Ecommerce

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Customer Retention

Master Customer Retention in 2023

Charles Pyles
Customer Retention

Amid a Cash Crunch, OneBlade Retrenches

Customer Retention

PetPlate Exec on Selling ‘Human-grade’ Dog Food

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Customer Retention

How to Turn Holiday Returns into Sales

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Customer Retention

A New Voice for Ecommerce Customer Retention

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Customer Retention

8 Gift Guide Ideas for Frazzled Shoppers

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