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UserTesting enables organizations to deliver the best customer experience powered by human insights.
UserTesting is a platform for getting customer feedback on almost any customer experience, including websites, mobile apps, prototypes, and real-world experiences. Companies will receive audio and video recordings of real people from its target market speaking their thoughts as they complete the specific tasks.
With continuous user feedback, companies can, identify pain points in the customer experience, understand what customers are thinking and feeling, validate design decisions before committing resources, and influence stakeholders to make improvements.
With UserTesting, product teams, marketers, digital, and customer experience executives can quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.