Category

Business

An ecommerce site is a business. Our Management & Finance category addresses online payments, funding needs, employee issues, merchant profiles, key metrics, multichannel and omnichannel strategies, cross-border analyses, inventory management, accounting topics, sales taxes, and much more.

Amazon & Marketplaces | B2B | Cross-border Selling | Finance | Fraud Prevention | Inventory | Local Business | Payments | Shipping & Fulfillment | Staffing

Business
5 Tips for Starting an Ecommerce Business

October 7, 2015 • Armando Roggio

Online retail sales are growing fast and creating significant opportunities for entrepreneurs. In fact, there may already be as many as 650,000 online stores earning more than $1,000 each month.
Amazon & Marketplaces
How to Overcome Negative Feedback on Amazon’s Marketplace

October 7, 2015 • James Thomson

Say you are shopping on Amazon and you find the perfect product to buy. But you notice that the seller offering the product has 90 percent positive feedback. Yes, one ...
Payments
Check Credit Card Processing Rates before Holiday Rush

October 2, 2015 • Phil Hinke

Sales over the next three months will be crucial to the profitability of many ecommerce merchants. Credit card processing costs over this timeframe will affect profitability, too. This article is ...
Shipping & Fulfillment
The (Many) Benefits of Offering Free Shipping

October 1, 2015 • Armando Roggio

Free shipping is a competitive necessity for some online retailers. While there are certainly costs associated with free shipping, there are also some reasons to feel good about offering it. When ...
Shipping & Fulfillment
Holiday Checklist for Ecommerce Operations

October 1, 2015 • Michael Manzione

We’re fast approaching the time of year that typically accounts for more than 20 percent of annual retail sales. It usually defines whether a company is profitable or not. Communication, organization,
Shipping & Fulfillment
USPS Regional Rate Shipping Saves Money

September 30, 2015 • Armando Roggio

The United States Postal Service’s Priority Mail Regional Rate shipping can save ecommerce businesses money and deliver orders somewhat more quickly than similar services. First introduced in 2011, USPS Priority ...
Shipping & Fulfillment
Adjusting to third-party fulfillment

September 25, 2015 • Kenny Kane

My last two posts — “My search for a third party fulfillment company” and “Life after in-house fulfillment” — have addressed Stupid Cancer’s massive change from in-house to third-party fulfillment. While ...
Business > Merchant Voice
Low-cost alternative to multichannel software

September 21, 2015 • Richard Stubbings

Due to the ever increasing cost of multichannel software, I have looked for an alternative solution. Until recently I have not found any. I have now. I use Linnworks, an ...
Staffing
U.S. Puts Short Leash on Independent Contractor Status

September 20, 2015 • Elizabeth Lewis

Independent contractor or employee? It is a question that most business owners face as they grow from being self-reliant to needing help. Initially, many business owners choose to classify individuals ...
Amazon & Marketplaces
7 Overlooked Holiday Tactics for Amazon Sellers

September 15, 2015 • James Thomson

For many ecommerce merchants, the holiday shopping season is the busiest, most critical time of the year. On Amazon, things can get crazy for sellers, even if they have been ...
Local Business
Beacons: Local Retail Game-changing Technology?

September 14, 2015 • Paul Chaney

Beacons, a new technology designed to drive customer loyalty and in-store sales, is growing in popularity among larger retailers. But is it something smaller retailers can use?
B2B
4 Tactics B2B Ecommerce Can Borrow from B2C

September 13, 2015 • Lori McDonald

“We don’t need ecommerce. Our customers don’t buy that way. They find us through Thomas Register and place orders with us by phone and fax.” That’s what the president of a ...
Shipping & Fulfillment
Will Robots Take Over Ecommerce Warehouses?

September 10, 2015 • Marcia Kaplan

Robots have always played a prominent role in movies, television, and children’s toys. They are now navigating a new arena — warehouses — and changing the way businesses handle their ...
Business > Merchant Voice
8 tips for setting up gift certificates, for ecommerce

September 9, 2015 • Elizabeth Hollingsworth

With the festive season fast approaching, setting up a gift certificate option on your website can increase sales. This is something I plan to add on my wedding decor site, like ...
Shipping & Fulfillment
8 Obstacles to Drone Delivery, for Ecommerce

September 4, 2015 • Gagan Mehra

The military has used drones for years, for a variety of missions. Now ecommerce retailers are evaluating their use. Consumer research firm eDigitalResearch conducted a survey that found that 33 percent ...
Shipping & Fulfillment
What’s the True Cost of Inventory?

August 31, 2015 • Michael Manzione

Inventory is often the largest asset of ecommerce merchants. Inventory defines merchants’ businesses and their position in the marketplace. It defines customers’ expectations of the business. For most ecommerce merchants, the ...
Business > Merchant Voice
Multichannel selling: How to evaluate solution providers

August 29, 2015 • Richard Stubbings

In “Selling on multiple channels creates headaches,” my previous post, I detailed some of the problems a retailer has when trying to sell on third-party websites. There are companies that provide ...
Local Business
Local SEO Ranking Factors for Multi-location Businesses

August 27, 2015 • Bill Hartzer

Google has made significant changes in the last few years concerning how it ranks websites for businesses that have multiple locations and now frowns upon many of the optimization techniques that were used in the past.
Payments
EMV Credit Cards: Beware Misleading Equipment Sales Tactics

August 26, 2015 • Phil Hinke

This article is mainly for brick-and-mortar merchants, regarding the October 1, 2015 fraud-liability rule changes and misleading sales tactics surrounding the changes. The new rules are causing a high percentage of retail merchants ...
Business
Language Translation for Ecommerce: Good and Bad Examples

August 20, 2015 • Gagan Mehra

This is the fourth installment in a 4-part series on language translation for ecommerce sites, following “Language Translation Tools for Ecommerce Sites,” “5 Keys for Building a Global Ecommerce Site,”
Amazon & Marketplaces
Fulfillment by Amazon Necessary for Marketplace Sellers?

August 20, 2015 • James Thomson

Amazon launched Fulfillment by Amazon ten years ago as a mechanism to help sellers scale their fulfillment and customer service operations. Yet, the single most important feature had nothing to do with operational effectiveness,
Shipping & Fulfillment
Life after in-house fulfillment

August 18, 2015 • Kenny Kane

In “My search for a third-party fulfillment company,” I wrote that location, automation, and accommodation were key factors in making my final decision. Once we had penned an agreement that satisfied ...
Shipping & Fulfillment
Drop Shipping: Be Cautious of Automation

August 18, 2015 • Jeremy Hanks

The primary benefit of drop shipping for retailers is the ability to access merchandise without incurring physical inventory carrying costs. It also enables suppliers to open new channels or penetrate existing ...
Local Business
Google Local Search Updates Could Affect Your Ranking

August 17, 2015 • Paul Chaney

Google just made a series of updates that have bearing on how well local businesses appear in search results. Here's a rundown of the changes and how they could affect your ranking.
Business
Trademark Infringement from Search Subject of Amazon Lawsuit

August 10, 2015 • Elizabeth Lewis

Several lawsuits have made headlines over the past few years regarding the use of trademarked phrases in search ads against those that sell the ads (see Rosetta Stone Ltd. v.
Finance
Ecommerce Attracts Investors, Becomes More International

August 6, 2015 • Marcia Kaplan

Ecommerce continues to be a favored investment for venture capitalists — with a strong showing in the second quarter of 2015. While in the past American ecommerce firms were the ...
Local Business
8 Mobile App-building Platforms for Local Business Use

August 3, 2015 • Paul Chaney

The rapid rise of mobile device use has forced local businesses to rethink their marketing strategy to include mobile-optimized websites, mobile advertising, and mobile-enabled customer loyalty programs.
Business
A Random (8-year) Walk in Ecommerce

August 3, 2015 • Michael Manzione

For eight years I’ve held executive positions with third-party ecommerce fulfillment companies — functioning as intermediaries between merchants and customers. It’s a unique perspective, as I’m able to see what ...
Business > Merchant Voice
How I implement new ecommerce ideas

July 31, 2015 • David Sasson

I often take time during the workweek to think about new ideas and to look for new trends that can affect our company — positively or negatively. Sometimes the new ...
Business > Merchant Voice
Selling on multiple channels creates headaches

July 30, 2015 • Richard Stubbings

Many ecommerce retailers are finding it difficult to compete by selling solely on their own sites. Many have started listing their inventory on other sites, such as Amazon and Ebay ...

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